Boxes returned smashed, ripped & smelly

3.6 / 5
66% of users recommend this
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fm383123's review of LoveSpace -


“Boxes returned smashed, ripped and smelly”

Written on: 15/10/2021 by fm383123 (1 review written)

I stored 7 boxes of personal items (clothes, documents, a few electronics and household items) for 10 months. The items were picked up and returned by men without a uniform in unmarked vans. The boxes were returned smashed up, with holes that seemed to have been made by rodents, what looked like rodent droppings and a moldy smell.
After raising a complaint their support offered to pay for dry cleaning my clothes provided I presented two quotes for it. I felt that's too little too late.
I would not trust this company with my items again. Admittedly I did not suffer big damages this time but given how my goods were handled I would not recommend them.

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