written by nateandrews on 15/11/2019
If I could give a lower rating I would. STAY AWAY! DO NOT USE THESE PEOPLE. My shipment has been rescheduled 4 times and I've rented a truck twice only to find out when I arrive that my items are not there. They didn't notify me or provide any reasonable excuse. They wouldn't take accountability or even offer a partial refund. They do not care about their customers and believe they have no responsibility for the service. If you value your items, stay away from these vultures. A special call out for the people I dealt with for their disrespect and horrible customer service. I truly hope this company goes bankrupt, they DO NOT deserve to be in business. UPDATE: They’re now trying to use scare tactics by way of ‘legal’ ramifications to get me to remove this review. I won’t remove this review; their Managing Partner is trying to manipulate the situation so I take this down. Sorry but this is verifiable fact and I have threads of emails proving what I’ve in fact said above. It seems our friend doesn’t understand that defamation is the spreading of false information that leads to the damaging of reputation — defamation however is not the spreading of TRUE and VERIFIABLE information that leads to the damaging of reputation.
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