Cheaper Waste LTD Reviews - www.cheaperwaste.co.uk

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Latest Reviews

★☆☆☆☆

“Avoid like the plague”

Written on: 11/11/2020 by Hopperli161 (1 review written)

These people are nit interested in taking your bins away. They make far more money by taking your bin away, ending your contract, failing to invoice you and then 22 months down the line bill you for over eleven hundred quid. There definetly is more incentive for them to make money in fining you!… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 11/11/2020 by lewisw89 (1 review written)

TAKE EXCESS MONEY FROM YOUR BANK! MAKE UP CHARGES AS THEY GO ALONG My bin was supposed to be £18 +vat per collection and in the first month i was in shock that over £250 had been taken from my bank in separate transactions. no bin collections either so cancelled direct debit and called the company that own the bin as these are a broker and they told me Cheaper Waste cancelled the contract for my bin in the first month. 6 months on still got the bin still not been emptied. DO NOT USE!!! Not… Read Full Review

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★☆☆☆☆

“Completely useless company!”

Written on: 10/11/2020 by why1040 (1 review written)

I’d give them zero if I could! Don’t get me wrong. While I had one particular company collecting through Cheaperwaste, it worked just fine. Unfortunately, they sold their collections business and so I ended up with a different company. And that’s when the mess started. I had my last regular (fortnightly) collection on 27/8/2020. When they missed the following one, I rang. After ages in the phone queue, I was told they’d collect on x date. That didn’t happen. And so followed weeks of… Read Full Review

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★☆☆☆☆

“This company sign you up take your money then provide...”

Written on: 10/11/2020 by Angelxxxx (1 review written)

This company sign you up take your money then provide nothing! Once you realise your bins are not being emptied and rubbish is building up dangerously , there is no way of getting hold of them! They are useless! Please do not make the same mistake we did - avoid them at all costs! You have been warned!… Read Full Review

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★☆☆☆☆

“Avoid shocking service”

Written on: 10/11/2020 by Sammyjrog (1 review written)

Was approached by CW as a new start up , who said they would remove my waste every two weeks so i signed a contract. Silly me didnt read or understand the small print which reads they are not at fault if third party fails to empty bin. They take hours to answer calls unless for a new lead and days to email back . AVOID , staff rude, and dismissive. All i wanted when i signed for my new shop was the bin emptying not a load of grief and court summons when ending contract early due to poor service… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Avoid”

Written on: 09/11/2020 by JulissaDonaldson (1 review written)

I’m at a loss as to how I can explain just how bad this company is! Hidden charges, contracts that only protect them and not you, almost impossible to leave without a high termination fee, bins not emptied but still charged (and somehow CW always find a way to blame you when things go wrong)! Apparently not providing the service you pay for us not breach of contract that’s in their contract! Rude staff (until you get to speak to higher management). E-mails never answered unless it’s a… Read Full Review

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Sammyjrog's Comment

Written on: 10/11/2020

Agreed same experience, worst mistake for my new shopbI could have made. Avoid

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★☆☆☆☆

“Do your homework on these guys before signing”

Written on: 09/11/2020 by rnStevens266 (1 review written)

My wheely bin was removed after I moved literally across the street. I forgot to update them. About a month after i moved a man came to my new address and informed me he had had instruction to collect the bin. As i was busy and i didnt hear anything from them for a further 22 months they i didn't give them a thought. They waited 22 months before invoicing me for around 1300 pounds. They claim this was because not only did i break my contract, there were late payment fees on top on it. I told… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Avoid this shamefull company at all costs”

Written on: 09/11/2020 by Donnadonut (1 review written)

Avoid and go direct to the bin companies, they are only middle men and are only interested in signing you up to what sounds like a good deal. Very clever salespeople will rope you in to a verbal contract which does not reflect the written contract. They forget to tell you about the hidden charges like: bin rental, excessive weight charges, document price will nearly double plus landfill charges. You will get missed bin lifts but still be charged for them, excess weight charges but will not show… Read Full Review

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★☆☆☆☆

“Waste of space”

Written on: 09/11/2020

Not invoiced before money taken , lousy customer service. Do not get involved. If you want money taken from your account without knowing how much then they are ideal. You carn't just cancel they charge percentage of remaining contract. They add on charges eg bin rental that is not discussed or mentioned on initial quote… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“If you need your bins emptied stay away!”

Written on: 09/11/2020 by CleveleyC (1 review written)

Categorically the worst service I have ever received! From misleading sales tactics to undisclosed charges. And then to top it off not arranging collections of the bins! Its almost impossible to get hold of customer service with 1-2 hour wait times and 7 days to respond to emails. The company will then ignore your issues and continue to invoice for services that have not been completed. Please stay away!… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Cheaper waste of time..”

Written on: 09/11/2020 by Davis259 (1 review written)

What a total mistake i made signing up with cheaper waste they have got to be the worst company I have ever had dealings with. They over charge and add charges on to invoices wont answer emails or telephone calls.sit in a phone que for an hour at a time then call drops off they say the want to help but they certainly don't help at all avoid like the plague.i now have a stress related illness which they are not helping with.i wish I knew how terrible they were before I signed up with them… Read Full Review

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★☆☆☆☆

“Shockingly dreadful company ”

Written on: 09/11/2020 by Mealing (1 review written)

I started with cheaper waste in 2018. Worst decision I made. From day one there were problems. Bins would be missed and I'd still be billed. The amount of calls to them id have to make monthly just to have my bins emptied. It became to much by the end of the year when out of 8 weeks the bins were only emptied 3 times. I would keep calling as the rubbish was pilling up. Every time I was promised it would be done withing the next two days. No one came. Only excuses were made. The only thing this… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Appalling ”

Written on: 09/11/2020 by Dowling226 (1 review written)

This company are a nightmare to deal with. Credit notes not applied to our account and excess weight charges added with no proof to back them up. Horrendous wait times to speak to them and emails not replied to. Cancel direct debit and we are put on “stop” for refuse collection even though we have already paid in advance to have the service. Would not recommend this company to anyone… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Cheaper Waste are a dreadful, ineffective company!”

Written on: 07/11/2020

I started a contract with them for bin waste collection in April 2020. It has been a nightmare from start to finish. They failed to pick up the first scheduled bin, and missed two more collections over the August/ September period. They can never be reached by telephone, and no one responds to emails until you cancel the direct debit. They twist the facts to deny all responsibility for their dreadful service, and they do not refund bin credits for the days they fail to pick up rubbish. Business… Read Full Review

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Was this review helpful? 7 0
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