written by DebWeaver87 on 20/06/2015
Do not buy! The pram is weak and flimsy. It may be cheaper than a lot of prams out there but by god you can't half tell. When I pushed the pram it seems to rock from side to side as if the wheel was slightly buckled but it wasn't, that's just the way the pram was made- cheap and thrown together. Due to this I sent the pram shassy back to Little Devils Direct three times in total to which I was told if they couldn't fix it I would get a new pram or a full refund. I fought blood sweat & tears to get a new pram and I succeeded in the end but it was still as bad as the first pram shassy. I was still within the 12 month warranty when I was having these problems but they wouldn't give me a full refund. They offered me 70% refund & I would of had to send the pram,car seat & carry cot back too. Absolute joke!!!! The customer service was appalling. Staff were rude especially the Manager and I felt like I was being constantly fobbed off. When the pram was sent back the third time I was without it for 3 weeks to which I occurred a back injury due to carrying the car seat around. I wish I would of seen the bad reviews on google before I purchased. They do not put bad reviews on the eBay selling site. I wish I would of spent more money on a decent pram. You get what you pay for but to be fair for £275 you'd expect it to be built better.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers