Spareroom Stole my Money!

SpareRoom www.spareroom.co.uk
★★★★★
4.6
96.0% of users recommend this

Guest's review of SpareRoom www.spareroom.co.uk

“Spareroom Stole my Money!”

★☆☆☆☆

written by on 10/03/2014

I tried to find a room on Spareroom.co.uk but all I got were shady individuals using mobile phone numbers.

In the end I found a room using the local newsagent ads.

I paid for membership of Spareroom as they have a 100% moneyback guarantee. But when I got to ask for a refund of my £19.99 they refused to give it back to me. I had to ask PayPal to intervene. And so far no refund.

To be honest, if somebody won't refund a PayPal transaction then there's something deeply wrong. PayPal vendors live in fear of their account getting closed, so they are reckless in the extreme.

Anyway, I'll follow things up with Trading Standards and get them to investigate this irresponsible business.

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