Poor service

★★★☆☆
3.2 / 5
55% of users recommend this

136Chandler's review of Latimer Lee Conveyancing Solicitors - www.latimerlee.com

★★☆☆☆

“Poor service”

written by 136Chandler on 06/06/2016

I instructed them for the sale of my property and purchase of a new one. My instruction for the purchase disappeared into the ether and they only realised if when they received a letter from the agent. So wasted a couple of weeks. My quote never gave a rate for a trainee solicitor even though they assigned my case to one. This trainee wouldn't phone me back or email for ages, if at all...and when she did she claimed the online system was not up to date but that all was in hand. In fact it transpired that she had barely done anything in weeks and the hold up was a leasehold document that she did not understand. I had to explain the slightly unusual leasehold to her! The case was finally reassigned but this put so much pressure on things at the last minute. The proper solicitor has done a good job, but it's too little too late to think much of this company.

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