Terrible avoid at all costs

★★★☆☆
3.2 / 5
55% of users recommend this

Wiltshire1's review of Latimer Lee Conveyancing Solicitors - www.latimerlee.com

★☆☆☆☆

“Terrible avoid at all costs ”

written by Wiltshire1 on 13/08/2015

Used for conveyancing for my elderly fathers house sale/purchase. Had to continually chase to get a response left messages and emails which would either not get responded to it would take days. Made a formal complaint to the partners which I never even had a response to. Eventually had a different solicitor who was better. The final straw was after the transaction they had some cleared funds of my fathers for almost four weeks and the reason I got told they had not sent them was because their accounts team were busy with month end. I eventually got the money after chasing . I sent a complaint about this on the partner Mrs latimer took 5 weeks to respond and did not even apologise. Absolutely no regard for customers whatsoever

Elspethpotts's Response to Wiltshire1's Review

Written on: 20/08/2015

I wish I had read this review before hiring them for some commercial conveyancing, terrible communication, a simple commercial lease has so far taken over 2 months!

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Wiltshire1's reply to Elspethpotts's Comment

Written on: 20/08/2015

They are terriible. I also made some comments on their facebook page so others would be aware but they removed them all and then blocked me! I read a previous review on here some time ago from a former employee who said the positive reviews they get on here or any other sites are all fake and from existing members of staff. I'm sorry you also had a bad experience and it appears we are not alone

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