The telephone number you can find is just an answering service. They do nothing other than take a message and email it to support. The email communication is slow to non existent. Do not use, do not recommend.

I ordered two Ordnance survey maps on line for our Planning application and very easy to use on line syystem that in minutes made available the relevant maps for printing thus not delaying our application to Local Authority.

Good to get an accurate map of my holding, and as a pdf can print off more copies. My 3 hectare holding would have fitted nicely on an A4 but with so much blank paper top and bottom I had to crop to critical area. Should accomplish it's purpose!

Simpler to use than the sites recommended by my local planning authority. Manual colour pencil was much better than the way other sites allowed you to colour in boundaries. It would be an improvement to enable user to employ a thicker pencil.

A daunting task ,made simple with this very user friendly website.

QUICK,EASY,VERY REASONABLY PRICED,JUST GREAT.

Easy to use service although couldn't process order from my iPad.

By far the quickest and simplest application I've come across. Very Good value compared to other company's. I will for sure use this time and time again! Thank you Buyaplan!

Managed to get maps downloaded in about 10 minutes. Easy!

A quick and easy way to get a plan at the scale you need. Not sure why I got a follow-up email asking why I hadn't bought a plan, which I had, and was therefore a bit concerned that wouldn't be able to download it, but no problem there. I would have like the option of marking various areas on the plan and writing in a key.

My only comment is the page should let you select site and block plan together. Other than that it's a great service. I had been recommended the site by a friend and I would definitely recommend to others.

Very much appreciate the ability to buy a plan quickly on line - however the it is out of date by at least 4 years. The footprint of our house is now different and needs to be updated for use with a planning application.

I don't like the fact it is £10 for a map that is sorted in 2 minutes. I think you are ripping people off that are put in a bad situation by the stupid demands of the planning offices. However, i understand why you charge that much and i would do the same thing!

Effortless and quick service. Just what you need. I would prefer a better price though.

This site was really good ,simple to understand and to use but one thing I couldn't do was split land that was sold for example the car park ,so now I must do this manually and hope the planning office will accept .

I followed the instructions of the BUY A PLAN website and paid the required fee. I received the plan and using the tools as instructed, I outlined the site of my project. However, when I tried to print the plan it would not print. I saved the plan to documents and it was saved in a PRN file which also would not print. When I try printing the PRN file, I get an error message saying the file was corrupted. I had an online chat with an adviser who could not help me but he said a Specialist would contact me as soon. I said that it was urgent as I need to submit my planning application tomorrow morning. Some 2 hours later I am still waiting for the Specialist to contact me although I gave my email and telephone contact details. I am not very happy about all this as it has been very time consuming and I still do not have a positive outcome. I do hope I will hear from your company today and resolve this matter satisfactorily.

Good item and quick to produce. However, the price was substantially more than the initial advert and did not include VAT! The cheapest option was so bad it was ridiculous to even have it on the website. And it was not obvious that the price didn't include VAT until check out which I felt was grossly misleading.

Very easy to use but the instructions for local authority requirements re marking boundaries and colours required could be made clearer. Once deciphered, the procedure was simple and easy to use. Not really your problem but local authority in my case could be more aware of your website. Getting the correct info from them was like pulling teeth and may affect the first point of contact for your business. Otherwise, good job!