Would recommend you avoid at all costs.

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SStewart2's review of Belvoir Lettings www.belvoirlettings.com

★☆☆☆☆

“Would recommend you avoid at all costs.”

Written on: 06/09/2022 by SStewart2 (1 review written)

My family were tenants in a Belvoir Property for over 7 years. There were annoyances over the years due to larger repairs not happening, and smaller repairs taking some time; we just pushed when something was urgent (such as the time the conservatory nearly collapsed and we had to live with a scaffolding pole propping it up).

However, this review focuses on the end to our tenancy. In April, we were contacted by the agency letting us know that due to family circumstances the landlord needed to move into his property, and so we had two months to vacate - sooner if possible. This led to an extremely stressful period of needing to uproot our family, pack up seven years' worth of our lives and find a new home. But we did it, almost a month early because we thought there was a family emergency.

The agency declined to allow us to be present for the checkout inventory.

Cue the deposit deductions... bearing in mind we had been there seven years. Prices were seemingly made up from thin air, no evidence of these "quotes" were given, and increasingly pushy emails were sent to coerce us into agreeing to handing over almost our entire deposit.

They have ignored a subject access request for our data, and this has been sent to the ICO.

However, the salt in the wound, having uprooted our family for the sake of what we were told were family circumstances... is the property has been listed, three months later, at nearly 50% more per month than we were paying. It has become apparent that this was nothing more than a money grab. I am disgusted at the ethics of this agency, and at the fact they have had zero consideration for the stress and anxiety they have caused our household.

There is zero chance that I would ever recommend this agency.

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