Simarc Property Management Limited Reviews - www.simarc.co.uk

★☆☆☆☆
1.1 / 5
3% of users recommend this
  • Customer Service

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Simarc Property Management Limited - www.simarc.co.uk

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Latest Reviews

★☆☆☆☆

“Is this a legal crime ? ”

Written on: 08/08/2022 by czHatch43 (1 review written)

This company needs to be taken to the tribunal. The amount of “variable” administration fees they charge to leaseholder, charges that are not capped, it’s absolutely unbelievable. It makes me angry, how there is no cap of what they charge, and basically leaseholders are extorted of money and there is nothing legally stopping these companies. The law says these charges need to be reasonable, but that’s where the law stops. So leaseholders go ahead and charge what they want . People… Read Full Review

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★☆☆☆☆

“Difficult to avoid, but they are opportunists”

Written on: 01/08/2022 by dingding1 (22 reviews written)

There is no way to select someone other than Simarc. Just be aware how they operate. They make money by hoping you miss a payment. They provide the minimum notice of ground rent (i.e. one invoice, by email, well in advance). If you defer payment, or then forget, they will, as they publish, add an excessive admin fee to send you a 2nd invoice which will be double. Nothing illegal in this. Its just their modus operandi and they prey on people not being organised or trying to manage their… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 08/05/2022 by 1945Warner (1 review written)

After their request for a huge "registration fee" and repeat annual payments for their records, I have asked for clarification as to what authority they have for requesting the payments. After asking four times for this, they have sent details of a clause in my lease which appears to only cover legal transfers of the property and does not cover my position of letting out my flat on an annual Assured Shorthold Tenancy. They have also misquoted the lease, saying it permits them to charge not… Read Full Review

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★★☆☆☆

“Registration Fees for sub/under letting - SIMARC”

Written on: 27/07/2019 by CJJ86 (1 review written)

Advice please, Simarc became our Freeholders managing Company last year. They will only email me as I am non-resident. That said they now want £138 Registration Fee with an additional £90 (which I am not sure if thats for each renewal with existing tenant or if new tenant) I have owned the property for 4 years and never had this requested before. Contacted them by phone and email asking what I thought were reasonable requests, costs breakdown, explanation of frequency. Received a curt… Read Full Review

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★★★★☆

“Purchase of freehold”

Written on: 17/07/2019 by Sgh75 (1 review written)

Our request to purchase the freehold of 8 Chestnut Avenue, Whickham, was dealt with in a very efficient manner. The instructions on how to register transfer of leasehold were clear and fairly easy to understand… Read Full Review

Jagsdx's Response to Sgh75's Review

Written on: 09/01/2021

Hi there, what was the process for this as I am buying a leasehold house and Simarc are the managing freehold agents?

Did u get the entire freehold without any hidden leasehold attachments or was there any?

Regards

Jag

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★☆☆☆☆

“Simarc - Is this legal?”

Written on: 03/05/2019 by Stevens499 (1 review written)

To anybody thinking of buying a leasehold property, find out who the managing company is first. If it is Simarc, I would highly recommend you avoid them. One of the biggest issues in the UK is the management of leasehold properties and this company explifies that. You will be charged extorniate fees without them voluntarily providing proof of payment, receipts, statements, etc. Also they will not give over their bank details to make it easy to pay them. Every year I have to pay £90 for… Read Full Review

Martinmuggle's Comment

Written on: 14/06/2019

Hi, I have successfully challenged Simarc over this charge, although they wanted much more from me. You need to check your lease if it is not mentioned in it you don't have to pay it. You can obtain free advice from the lease advisory service, they are very good and all you need to do is book a time with them and then call. Make sure all your letters to them are sent recorded otherwise they will never admit to receiving them.

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Beggarsoak's Comment

Written on: 15/06/2019

Many thanks for the reply, I will now contact the lease advisory service. Much appreciated.

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Cjj86's Comment

Written on: 27/07/2019

Thankyou i will do that asap. Did they request a copy of your tenancy agreement? They are asking for £138 initial fee with a rolling £90 thereafter.

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★☆☆☆☆

“Unethical company”

Written on: 02/05/2019 by JessicaGarty (1 review written)

Simarc is the worst company I have ever had to deal with when owning a property. They will purposely fabricate things to enforce high charges on you. I had been contacting them since December to find out what I was to pay for a property I had just purchased and they made it extremely difficult refusing to take payment or telling me they didn’t know the property and making up other excuses. After a few months of me chasing them to make a payment I get hold a lady who I am assuming is the… Read Full Review

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★☆☆☆☆

“Unethical business practice”

Written on: 18/04/2019 by Decency (1 review written)

This firm is a direputable. I have £150 ground rent fee to pay to cover 2 years to cover this year as well and they are trying to charge me £400 + for charges despite them not updating their records with me new address and not receiving any demands for them. I tried to call the company to pay the actual ground rent but they would not allow it unless i pay the charges. I then logged on to website and again you have no choice to make a variable payment. When i emailed them with the new address… Read Full Review

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★☆☆☆☆

“Unethical - just in business to defraud unwitting tenants”

Written on: 06/11/2018 by FinneganMarsh (1 review written)

Simarc recently took over the management of our building. Words don't express how dysfunctional and dishonest these guys are. Bordering on illegal practices in the way they treat tenants. Should be wound-up by trading standards… Read Full Review

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★☆☆☆☆

“My advice is do not pay any additional charges to this...”

Written on: 19/05/2018 by BrianFPB (1 review written)

My advice is do not pay any additional charges to this company. Please get advise first as they have no remorse about badly treating decent people off. How his staff can work for him shows that they are all in it together with one aim and that is to take advantage of hard working people. Shame on you Simarc… Read Full Review

Catty1982's Response to BrianFPB's Review

Written on: 30/10/2018

I believe the customer service skills are appalling. They have no respect for customers and undignified. I called this company up about my ground rent. They have taken over from LPM company and have no up to date information about the ownership of the lease. I would say this company is only out there to make money and will take every means of making the money. They requested me to contact my solictors to give them up to date information. I advised them that they should have this information and they need to contact the previous company. The woman was very rude and didn't care. They just waste ppls time and cause worry.

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★☆☆☆☆

“No interest in Customer Service ”

Written on: 14/05/2018 by ljKenny150 (1 review written)

Disgraceful Customer Service . Didn’t receive first letter for annual ground rent when I received second and called up to pay had been charged over £80 for being late . Questioned it and was told couldn’t speak to a manager had to email . Emailed her and the 1st man replied ! So I replied I was waiting on a managers response not his . Manager replied exactly as he had . Not their fault you don’t get the letter they said they sent ! Coincidence days after you’ve been charged £80 you… Read Full Review

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★☆☆☆☆

“Horrible ”

Written on: 03/05/2018 by Coxto470 (1 review written)

They are charging over £100 to £300 just for simple quotes ridiculous… Read Full Review

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★☆☆☆☆

“Excessive Charges”

Written on: 22/04/2018 by Myersvf142 (1 review written)

SIMARC are charging around £100 for just a quotation to tell me much it would cost to buy freehold… Read Full Review

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★☆☆☆☆

“dreadful”

Written on: 03/04/2018 by chmcjm (1 review written)

In essence an organisation solely focused on leeching money out of people owning a property. Dreadful service, unconcerned with anything other than making money for themselves. They offer no real service for anyone owning a property managed by them, their only focus is collecting fees… Read Full Review

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★☆☆☆☆

“I tried to purchase a consent certificate for solar...”

Written on: 21/02/2018 by PresleyChurch (1 review written)

I tried to purchase a consent certificate for solar panels on my late fathers roof. The cost was £240.00 originally. When I tried to pay this, the cost suddenly rose to £1.500.00. SCANDALOUS! This was because the sale of the bungalow would have fallen through if we hadn't paid their "ransom" fee. Our solicitor got it down to £540.00. Still £300.00 over the original fee. I am trying to recoup this money. Any suggestions?… Read Full Review

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★☆☆☆☆

“Poor customer service ”

Written on: 30/01/2018 by Shamt73 (1 review written)

Poor customer service, staff need to have further training… Read Full Review

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★☆☆☆☆

“Shocking company to deal with,nightmare to get hold of...”

Written on: 05/11/2017 by 471Evans (1 review written)

Shocking company to deal with,nightmare to get hold of and will bleed you dry of money. Shouldn't be allowed to do what they do with people,if I could give one piece of advice if would be don't buy a leasehold property that is looked after by simarc,it will turn into a nightmare… Read Full Review

Anto009's Comment

Written on: 14/11/2017

£132 for an admin charge for late ground rent. surely they can be reported to trading standards for this?

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Clairmaher's Comment

Written on: 14/05/2018

Seems like they make the prices up as they go along .

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★☆☆☆☆

“Just no justifcation for there action!! Grrrhh!”

Written on: 05/10/2017

considering I own my own property it sure don't feel like it, cant get fibre into my property because they wont allow BT onto the premises to install & are demanding we cough up £500 to just read a letter, something to do with the wayleave agreement, BT The Local council & the Local MP have all been involved but have failed to persuaded them, even though the local parish council have paid £80'000 to be installed in the area, everyone now has fibre internet but our block. absolutely have no… Read Full Review

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★☆☆☆☆

“ DEMAND MONEY THEY NOT ENTITLED TO”

Written on: 02/10/2017 by Jonsamuels (1 review written)

They are an associated party of Wallace Estates and act as the muscle for collecting their ground rent. We own a leasehold apartment in a building owned by Wallace Estates but the building is now managed by a separate independent RIGHT TO MANAGE COMPANY which took over from them because they were charging the leaseholders £71k a year for insurance when the RTM company now pays £15k a year. They were pocketing over £50k and no doubt getting kickbacks from the insurance brokers. When we bought… Read Full Review

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★☆☆☆☆

“£136 admin fee for late payment”

Written on: 15/09/2017 by Unhappy333 (1 review written)

1 star given as there's no option for no stars. We purchased a new build property from Barrett in 2006. At the time the ground rate was around £130 per year, 5 years later the lease was sold on to Simarc. The Ground Rate demand almost doubled to £250 per year. Not realising the only method Simarc now use to send demand notices is via email only, we missed the demand (went to a spam folder). Missed the Ground Rent Charge now and admin fee as been applied. The fee is £130 which is 60% of the… Read Full Review

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