Realty Management Limited Reviews

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★★★☆☆
2.8 / 5
43% of users recommend this
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Realty Management Limited

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Latest Reviews

★☆☆☆☆

“Poor service and disgusting treatment”

Written on: 11/11/2021 by Mis12 (1 review written)

In the two years I have resided here since moving in with my partner. We have reported various issues, including the fencing which was blown away in a storm, we now have half the estate using our shared garden as a walk way and also a wooden staircase leading to our flat which is rotten. Neither of which have been noted or any action taken. Once every 6 weeks someone may or may not arrive to mow the lawns, no other work is undertaken either in the gardens or the car park. We have called Realty… Read Full Review

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★☆☆☆☆

“Very little service”

Written on: 23/08/2021 by SamanthaBowman (1 review written)

Nobody has picked up the phone in over 18 months, all you get are rather impolite emails every now and then. Extremely difficult to manage a home with so little care for the Leaseholder's issues. Sorry to say but not recommended at all. … Read Full Review

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Laurenrowlands's Comment

Written on: 28/09/2021

Thank you for you feedback, at Realty Management Limited we pride ourselves on our excellent customer service, and our high level of customer satisfaction; so to hear that you have been dissatisfied with the service provided is a concern and something which we hope we can put right for you.

Please may I ask you to email me (Lauren Rowlands) and provide me details regarding your dissatisfaction, along with your development name, address and contact details so that I can ask a senior member of the team to look into this for you? I cannot find your contact details (based on your username) unless you have a partner listed as our main contact?

Many Thanks and Kind Regards,

The Team at Realty Management Limited

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★★☆☆☆

“Take, take and more take...... Money motivated.”

Written on: 02/11/2020 by NoeMartin (1 review written)

I own an apartment in Cheadle Hulme where Realty are the management company, this company is motivated by money and not the maintenance of your property. This company took over the management of our apartment block last year and immediately put the monthly service charge up jumping from £71 per month to £93.00 & what do we get for that, unanswered phone calls, unanswered emails and when you finally do get someone to talk to it literally is as if you have just dragged them off the toilet, they… Read Full Review

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Laurenrowlands's Comment

Written on: 05/11/2020

Thank you for you feedback, at Realty Management Limited we pride ourselves on our excellent customer service, and our high level of customer satisfaction; so to hear that you have been dissatisfied with the service provided is a concern and something which we hope we can put right for you.

Please may I ask you to email me (Lauren Rowlands) and provide me details regarding your dissatisfaction, along with your development name, address and contact details so that I can ask a senior member of the team to look into this for you?

Many Thanks and Kind Regards,

The Team at Realty Management Limited

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★★★★★

“flat management company”

Written on: 20/10/2020 by Slaughter144 (1 review written)

I own a flat in Ashfell Court, which is managed by Realty. We have always found Realty easy to get in contact with, and well informed. When we had a problem with one of our tenants, Realty communicated well with us, and helped us sort out the issues by liaising with the Management Committee at the flats. … Read Full Review

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★★★★★

“Top notch service”

Written on: 29/09/2020 by AnnlP (1 review written)

I have been a leaseholder of an apartment managed by Realty Management for five years now and cannot recommend them too highly. The apartment complex is very well maintained and communication regarding any maintenance or issues is excellent. An AGM meeting gives leaseholders/residents the opportunity to bring up any problems or ask any questions regarding the management of the company. The staff at head office are helpful and efficient and can recommend tradesmen for any jobs that are the… Read Full Review

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★★★★★

“Realty Management provide top notch property management”

Written on: 11/09/2020 by realty (1 review written)

Realty Management provide an excellent service and really know how to handle property management. They always work in a professional manner and are very respectful, organised and efficient in their approach. Realty have a wide range of contacts and knowledge to resolve all kinds of property issues. Commumnication is key and Realty keep you informed of any developments related to the property in a timely fashion. I would highly recommend Realty Management with complete confidence to anyone… Read Full Review

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★☆☆☆☆

“The service is terrible whilst the charges are...”

Written on: 02/07/2020 by Elias366 (1 review written)

The service is terrible whilst the charges are horrific. Maintenance issues are ignored, and the only thing that matters to them are their phenomenal management fees. Not recommended Steer Clear… Read Full Review

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Laurenrowlands's Comment

Written on: 05/11/2020

Thank you for you feedback, at Realty Management Limited we pride ourselves on our excellent customer service, and our high level of customer satisfaction; so to hear that you have been dissatisfied with the service provided is a concern and something which we hope we can put right for you.

Please may I ask you to email me at (Lauren Rowlands) and provide me details regarding your dissatisfaction, along with your development name, address and contact details so that I can ask a senior member of the team to look into this for you?

Many Thanks and Kind Regards,

The Team at Realty Management Limited

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★☆☆☆☆

“Unsympathetic”

Written on: 15/06/2020 by Richardsgo99 (1 review written)

From our experience, Realty didn't seem to view security and damage concerns raised by tenants as a concern or priority. Unsympathetic contact when dealing with scared, and concerned, tenants. Would not recommend… Read Full Review

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★★★★★

“Professional property management company - recommended!”

Written on: 03/11/2019 by cxKendall1979 (1 review written)

Realty Management has been managing the the apartment building we`ve resided at for the last 9 years and I`ve found all points of contact to be very friendly, helpful and understanding. Would recommend Realty to anyone looking for a professional property management company… Read Full Review

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★★★★★

“Friendly and helpful team”

Written on: 24/10/2019 by Mary0705 (1 review written)

I was introduced to Realty when I swapped from another company. I have now been with them for a while and have found the team very helpful, knowledgeable and professional. There was a particularly difficult issue with that a previous agent had left for years and then Realty came in and sorted it straight away. They keep everyone regularly updated, and they take time explaining any things I don’t understand. I would recommend… Read Full Review

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★☆☆☆☆

“Terrible attitude and seemingly quite incompetent”

Written on: 05/08/2019 by gareth.uk (1 review written)

These guys took over the management of my apartment building last year. Since the start I've been a proactive property owner, maintaining my property to a good standard and paying all my bills on time. Yesterday I had an enquiry about a possible leak from the apartment. As it was a Sunday and they were closed, I emailed them. Today at 2pm I still hadn't heard anything back despite the issue obviously being important so I called. They claimed not to have received the email and I had to… Read Full Review

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★☆☆☆☆

“Realty Ignores owners of property it manages ”

Written on: 15/07/2019 by TAgar2 (1 review written)

This company seems to work hard at ignoring owners of property it is suppose to be managing. They seem to waste money that is charged to the property owners and don't seem to have any idea about the modern way to securely manage property… Read Full Review

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★★★★★

“Huge improvement in block after Realty Management ...”

Written on: 05/04/2019 by HC26165 (1 review written)

After years of appalling neglect of our residential block by the previous management company, Realty has made a dramatic improvement in a very short period of time. The buildings were declared a fire hazard at the changeover and these have been put right with a minimum of disruption and without excessive charges being passed on to leaseholders. As a result the buildings are now clean, safe and very well presented. You hear stories of companies putting on a good "show" in order to ingratiate… Read Full Review

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★☆☆☆☆

“Realty Management Limited Stockport - Abysmal Management”

Written on: 06/09/2014 by jasoncooke93 (60 reviews written)

I will never purchase an apartment ever again, having dealt with Realty Management Limited of Stockport for 5 years. I'm pretty sure, everyone that owns an apartment experiences abysmal property and estate management to a large degree. But our experience with Realty was extremely poor.

Everything from lack of communication, false promises, bad attitude, aggressive responses to feedback or complaints, Non-existent delivery of investment for site improvements, an inability to vote of

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