Do not Rent or Buy if you are tied to Gateway

This company is absolutely criminal. With rising charges, poor customer service, aggressive demand letters when you don’t pay promptly...which is made difficult by the fact that they don’t even have the ability to set up a direct debit. Then when you come to see they charge you £360 for a “Sales Pack”, they refer to this as an “admin fee” - to put this into perspective, this is more than a third of my total legal fees to sell my property. Yet again they will hold you to ransoms. Their COO is absolutely useless. Apparently they only had two complaints last year, what absolute rubbish. You just need to look online to see the countless complaints, I’ve not read one positive review. She also mentioned that there are complaints about most management agencies, wow, so you pride yourself on being terrible but argue that you are not the worst. That is simply laughable. Steer clear or go in with your eyes wide open, you literally have no rights and will be held hostage with no option but to pay up.