Chamonix Estates Reviews - www.chamonixgroup.co.uk

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Latest Reviews

★☆☆☆☆

“I cannot believe this company is still in business. We...”

Written on: 14/12/2020 by AshleyStonefield (1 review written)

I cannot believe this company is still in business. We used to use their services until we long got rid of them. It is shameful to see so many people still suffering because of Chamonix Estates. They were the company we ever had the unfortunate experience to deal with. They should be prosecuted… Read Full Review

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Darrenashford's Response to AshleyStonefield's Review

Written on: 20/12/2020

Hi. I and a number of homeowners in my new area feel the same. They are supposed to be looking after the area/grounds of a housing estate that is 2 years old and charging for lots of things that haven't been done or more to the point do not exist. They are not a business and I agree should be prosecuted.

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Eraymond's reply to Darrenashford's Comment

Written on: 28/12/2020

I have owned a property on a development since the beginning and bought our 2 bed flat off plan before it was complete.

I was told the service charge would be £600 per year and yet it has increased to almost £2000.

We have suffered 3 management companies all of which have taken from us.

CPM Asset Management and Francis Maintenance - prosecuted for £26m fraud and went into administration. They kept trading and charging with threats although they were not allowed to trade.

Winchesters Properties - the second company which was setup to scam tenants and left us with huge debt having then gone into administration.

Chamonix Estates - the current company who takes our money, lies to us and tries to hide behind the lease which can no longer protect them after what they are continuing to do.

I for one am going to take this all the way this time and not stop at mediation.

I urge you all to do the same and STOP PAYING THEM!

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Lhayes.'s reply to Eraymond's Comment

Written on: 12/01/2022

Ho we are having tha same issues pls update me kn how you got on what happend how did you report them ?
We need your help as well.
Lh

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Lhates's Response to AshleyStonefield's Review

Written on: 23/10/2021

Pls let me know how you managed to get rid of them as we are having issues with them. Please help !!!

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★☆☆☆☆

“Completely useless company”

Written on: 30/11/2020 by AshleyMac912 (1 review written)

Completely useless company. They do not provide a single service yet they charge huge amounts in service charges. They do not respond and like to threaten tenants. They ignore every issue brought to their attention and fail to accept they are wrong. It seems they also add items to their service charges just to make more money for no reasons at all. A very bad company and a very bad service. It is only a matter of time as many complaints have been made to the authorities for an investigation to… Read Full Review

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★☆☆☆☆

“Disgraceful, Disgusting and Dishonest”

Written on: 14/08/2020 by unhappyowner2020 (1 review written)

Disgraceful, Disgusting  - These are the 2 words to describe Chamonix Estates.  I WOULD GIVE ZERO STARS IF I COULD!… Read Full Review

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★★★★☆

“The best of a bad bunch”

Written on: 07/07/2020 by Tuckeryl282 (1 review written)

I own several flats and deal with a number of management companies. In my experience, Chamonix are one of the best. Part of the problem is that they have a lot of unreasonable tenants to deal with - I have been amazed at how selfish people can be, from smoking regularly in common parts to leaving piles of unbagged and non-domestic rubbish, and not treating door locks with respect. Well behaved leaseholders don't want to pay for that. So it ends up with conflict, and the management company get… Read Full Review

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★☆☆☆☆

“In denial”

Written on: 25/03/2020 by GRFS5 (1 review written)

I have been complaining to this company for years about the lack of work they claim to have carried out. I live in a block of flats 6 in total. Each week or so the maintenance team claim the have cleaned, litter picked weeded etc when all they have done is vacuum. I am at the end stage of complaint process now. Not one person from this company believes me. They claim that they are satisfied with the work carried out even though I keep telling them it hasnt been done. Weeding when the ground is… Read Full Review

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★☆☆☆☆

“Over charge you on fee's and don't do the job. ”

Written on: 19/03/2020 by tanyalady-bee (1 review written)

Stay away from the worst company claiming they do a good job. They overcharge people on fee's when slightly late at £42. They don't even do the job so not sure why we pay a service charge at all… Read Full Review

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★☆☆☆☆

“Allowed RAW Sewage to Flow in my Bathroom for Three Years ”

Written on: 13/06/2019 by McDanielqd201 (1 review written)

NEVER buy an apartment managed by them. This company should not be allowed to operate. They allowed raw sewage to leak into my bathroom for three years despite me telling them about the problem! They had the check to write to me an tell me that THEY had found it! They only acted when the apartment below complained about a leak which had been leaking from the waste pipe since I told them three years ago! AVOID AT ALL COSTS… Read Full Review

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★☆☆☆☆

“UNBELIEVABLY POOR COMPANY !!! DO NOT USE!!!”

Written on: 29/05/2018 by Mikaela344 (1 review written)

This company is a circus run by clowns. Trying to get a straight truthful answer from them in impossible. Will try to fob you off with any excuse rather than deal with the issue. Causing a crisis on our development over illegal parking measures introduced by these people. We have spent hours trying to sort out various issues with them and still not resolved even after 5 years. Absolute sick off this company!!… Read Full Review

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★☆☆☆☆

“Awful company - avoid”

Written on: 27/10/2017 by e16maddisocourt (1 review written)

Terrible levels of service. Communal areas of our block are left in poor condition, little to no attention to detail. Maintenance / upkeep jobs are frequently unfinished and just left as-is. Unacceptable levels of care, sadly legal action is the only way to invoke any kind of serious response, not what you want from a managing agent you entrust with the safe and quality upkeep of your homes immediate surroundings. So poor… Read Full Review

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★☆☆☆☆

“Awful company!”

Written on: 29/09/2017 by TristonFaulkner (1 review written)

There must be some sort of connection with this awful company and Taylor Wimpey. Its a sure thing for them that they will take over the care of the green areas on the Taylor Wimpey estates, and they do the bare minimum. Grass areas are a mess. No weeding. No dead shrubs or trees are replaced. And they never get back to you when you contact them. They couldn't care less. The residents of our estate are getting together and we are going to get rid of them… Read Full Review

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Brwestberks's Comment

Written on: 19/02/2018

We are in exactly the same position. Covenant included in the sale from Taylor Wimpey. Chamonix refuse to break down costs and clearly they are subcontracting works to their own subsidery companies. We are forming a residents group to challenge poor service and claim breach of contract. We should be able to get the same service through alternative companies for less money. Local councils who are strapped for cash offer grounds maintenance contracts adn if they are local there will not be inflated costs for transitioning.

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★☆☆☆☆

“Should be banned from operating yesterday. Simply...”

Written on: 27/04/2017 by MaximusBarnaby (1 review written)

What can I say? - a failure for many months to ensure Fire Doors (that should be locked when access is not required) to gas and electric meters are secured from persons who should not have access - repeated failed attempts to ensure front door to building closes securely. Having seen the fruits of the efforts of the maintenance team I can only assume that he got bored.  - Ive been waiting SIX MONTHS for sky to be installed. The old Sky is discontinued and Love Digital have offered a… Read Full Review

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★☆☆☆☆

“Daylight Robery”

Written on: 12/12/2016 by philhug (2 reviews written)

I have serious concerns with this company and totally agree with the other comments something definitely needs to be done… Read Full Review

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★☆☆☆☆

“Daylight Robery”

Written on: 12/12/2016 by philhug (2 reviews written)

I have serious concerns with this company and totally agree with the other comments something definitely needs to be done… Read Full Review

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★☆☆☆☆

“Waste of time. ”

Written on: 09/11/2016 by skRees43 (1 review written)

Having trouble with travellers on our development they left behind human waste in our car park. That is disgusting enough on its own but after a week of phoning Chamonix every day it is still there. They fob you off and never call you back. Don't believe a word they tell you. … Read Full Review

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Philhug's Comment

Written on: 12/12/2016

I see your review is the most recent and have similar concerns.
I'm worried they will getaway with ripping hardworking residents off unless there is something we can do about them.

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★☆☆☆☆

“Chamonix rip off”

Written on: 22/10/2016 by Honed (1 review written)

We are residents of Blanche House. Chamonix estates are the property management company appointed by Taylor Wimpey. Never use this company. They never fix anything, they leave the company areas filthy and they use bully boy tactics to get the highest possible charges paid. The front door of our block has been broken and therefore open to the public for 3 months and they have done nothing despite concerted complaints by the residents. Taylor Wimpey knew about their appalling record but yet… Read Full Review

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Philhug's Response to Honed's Review

Written on: 12/12/2016

I also have bought a property managed by this company and feel I'm being ripped off.
They charge me £240 for maintaining my front garden which I have asked to opt out of at a residents meeting .
I puzzle how they get away with it !

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★☆☆☆☆

“ALL OF THE NEGATIVE REPORTS ARE TRUE”

Written on: 03/09/2016 by Carlov275 (1 review written)

We pay a high charge for services and receive nothing in return. The weekly clean is done in less than eight minutes and includes litter picking, weeding, sweeping, bin store inspection and pruning.The lawns are full of weeds and no sweeping is ever done. Recently a hedge was cut and when we complained we were told by the " site manager " that it was perfectly OK and then he shouted abuse and swore at my wife and myself. Within ten minutes the account manager was on the phone complaining that… Read Full Review

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★☆☆☆☆

“Agree with all negative reviews”

Written on: 14/07/2016 by Waugh5 (1 review written)

I especially agree with the review that mentions clueless gardeners. Our green areas are rather brown areas full of weeds. There is no cleaning service at all, except the one offered periodically from the council and us neighbours picking up litter from the road and paths. We pay generous fees and see nothing in return. They also never respond to emails or complaints. They only did this before taking over from the builder. After this happened, their only service given has been invoicing us. A… Read Full Review

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★☆☆☆☆

“going downhill”

Written on: 07/07/2016 by gnReed64 (1 review written)

We should have given Chamonix the boot a long time ago. Issues are reported many times but not worked on and many residents tell us they are unhappy that their issues/complaints are not being addressed. Their gardeners seem clueless - year on year communal areas have become overgrown, nobody does anything until we complain and it is all then hacked back to within an inch of life. Their cleaners are no better and where they use their own staff for odd jobs the quality of work has often been very… Read Full Review

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★★☆☆☆

“Talk the talk, but don't walk the walk”

Written on: 25/04/2016 by Stephens256 (1 review written)

I have tried very hard to defend this company, on the basis of they inherit a host of problems left by the developers to deal with. I find them good to talk to and willing to help, but the distance between saying they will get something resolved and actually doing it is miles apart. We have waited 15 months for a repair, after initally being told that there was no money in the pot for 2015 and they had overspent, we are now 4 months into 2016 and still nothing done. The problem is I guess is… Read Full Review

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★☆☆☆☆

“Do nothing for the money”

Written on: 08/01/2016

Management companies are generally parasites, but Chamonix are titanium encrusted cockroaches. They take your money and do very little in return… Read Full Review

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