Completely useless company. They do not provide a single service yet they charge huge amounts in service charges. They do not respond and like to threaten tenants. They ignore every issue brought to their attention and fail to accept they are wrong. It seems they also add items to their service charges just to make more money for no reasons at all. A very bad company and a very bad service. It is only a matter of time as many complaints have been made to the authorities for an investigation to commence. I have also filed a formal complaint with the FCA and HMRC who has advised an investigation will take place due to the amount of complaints made.

Disgraceful, Disgusting  - These are the 2 words to describe Chamonix Estates.  I WOULD GIVE ZERO STARS IF I COULD!

I own several flats and deal with a number of management companies. In my experience, Chamonix are one of the best. Part of the problem is that they have a lot of unreasonable tenants to deal with - I have been amazed at how selfish people can be, from smoking regularly in common parts to leaving piles of unbagged and non-domestic rubbish, and not treating door locks with respect. Well behaved leaseholders don't want to pay for that. So it ends up with conflict, and the management company get the blame. Of course Chamonix will make mistakes and have the odd lazy employee. But they generally engage and work out a solution to problems.

I have been complaining to this company for years about the lack of work they claim to have carried out. I live in a block of flats 6 in total. Each week or so the maintenance team claim the have cleaned, litter picked weeded etc when all they have done is vacuum. I am at the end stage of complaint process now. Not one person from this company believes me. They claim that they are satisfied with the work carried out even though I keep telling them it hasnt been done. Weeding when the ground is covered in snow? Litter picking? I'm at my wits end with this company. They keep dismissing my complaints and wont listen!!!

Stay away from the worst company claiming they do a good job. They overcharge people on fee's when slightly late at £42. They don't even do the job so not sure why we pay a service charge at all.

NEVER buy an apartment managed by them. This company should not be allowed to operate. They allowed raw sewage to leak into my bathroom for three years despite me telling them about the problem! They had the check to write to me an tell me that THEY had found it! They only acted when the apartment below complained about a leak which had been leaking from the waste pipe since I told them three years ago! AVOID AT ALL COSTS

This company is a circus run by clowns. Trying to get a straight truthful answer from them in impossible. Will try to fob you off with any excuse rather than deal with the issue. Causing a crisis on our development over illegal parking measures introduced by these people. We have spent hours trying to sort out various issues with them and still not resolved even after 5 years. Absolute sick off this company!!

Terrible levels of service. Communal areas of our block are left in poor condition, little to no attention to detail. Maintenance / upkeep jobs are frequently unfinished and just left as-is. Unacceptable levels of care, sadly legal action is the only way to invoke any kind of serious response, not what you want from a managing agent you entrust with the safe and quality upkeep of your homes immediate surroundings. So poor.

There must be some sort of connection with this awful company and Taylor Wimpey. Its a sure thing for them that they will take over the care of the green areas on the Taylor Wimpey estates, and they do the bare minimum. Grass areas are a mess. No weeding. No dead shrubs or trees are replaced. And they never get back to you when you contact them. They couldn't care less. The residents of our estate are getting together and we are going to get rid of them.

What can I say? - a failure for many months to ensure Fire Doors (that should be locked when access is not required) to gas and electric meters are secured from persons who should not have access - repeated failed attempts to ensure front door to building closes securely. Having seen the fruits of the efforts of the maintenance team I can only assume that he got bored.  - Ive been waiting SIX MONTHS for sky to be installed. The old Sky is discontinued and Love Digital have offered a substantial discount in the works required to allow an upgrade. A Chamonix rep today advised me that "Sky is a luxury item". As the management company it is Chamonix's fault the existing kit has not been properly maintained to facilitate free upgrade works. - i was forced to pay an outstanding service charge balance that related to a period ending FOUR MONTHS before I even viewed my property. In short Chamonix should not be allowed to continue to trade. I will be seeking legal advice tomorrow. I consider them to be completely inadequate and not fit for purpose. The sky upgrade is a classic example - when the subsidization runs out it will cost over £1000 to get the work done. I thought accounts managers were meant to look ahead and make savings??

I have serious concerns with this company and totally agree with the other comments something definitely needs to be done

I have serious concerns with this company and totally agree with the other comments something definitely needs to be done

Having trouble with travellers on our development they left behind human waste in our car park. That is disgusting enough on its own but after a week of phoning Chamonix every day it is still there. They fob you off and never call you back. Don't believe a word they tell you.

We are residents of Blanche House. Chamonix estates are the property management company appointed by Taylor Wimpey. Never use this company. They never fix anything, they leave the company areas filthy and they use bully boy tactics to get the highest possible charges paid. The front door of our block has been broken and therefore open to the public for 3 months and they have done nothing despite concerted complaints by the residents. Taylor Wimpey knew about their appalling record but yet appointed them. They must have a financial interest in the company and the relationship between Taylor Wimpey and the awful Chamonix estates should be investigated. Do not buy a Taylor Wimpey property if Chamonix are the property management company..

We pay a high charge for services and receive nothing in return. The weekly clean is done in less than eight minutes and includes litter picking, weeding, sweeping, bin store inspection and pruning.The lawns are full of weeds and no sweeping is ever done. Recently a hedge was cut and when we complained we were told by the " site manager " that it was perfectly OK and then he shouted abuse and swore at my wife and myself. Within ten minutes the account manager was on the phone complaining that we had abused this man? and should not have spoken to him. The whole site that is run by this company is rapidly going downhill and no-one in the company takes any action when complaints are made. I could go on but I hope that this will help with the other comments to stop any new unsuspecting customers to not consider this company. We did not choose this company it was forced upon us by Bovis.

I especially agree with the review that mentions clueless gardeners. Our green areas are rather brown areas full of weeds. There is no cleaning service at all, except the one offered periodically from the council and us neighbours picking up litter from the road and paths. We pay generous fees and see nothing in return. They also never respond to emails or complaints. They only did this before taking over from the builder. After this happened, their only service given has been invoicing us. A shame of company and totally disgraceful in terms of communication and effectiveness.

We should have given Chamonix the boot a long time ago. Issues are reported many times but not worked on and many residents tell us they are unhappy that their issues/complaints are not being addressed. Their gardeners seem clueless - year on year communal areas have become overgrown, nobody does anything until we complain and it is all then hacked back to within an inch of life. Their cleaners are no better and where they use their own staff for odd jobs the quality of work has often been very poor and will have to be redone. A few years ago the service was a lot better and damage was quickly picked up on and repaired, everything has done down hill since then

I have tried very hard to defend this company, on the basis of they inherit a host of problems left by the developers to deal with. I find them good to talk to and willing to help, but the distance between saying they will get something resolved and actually doing it is miles apart. We have waited 15 months for a repair, after initally being told that there was no money in the pot for 2015 and they had overspent, we are now 4 months into 2016 and still nothing done. The problem is I guess is if they don't perform, people withhold payments, which affects cashflow, which affects their ability to do stuff - or am I defending the undefendable !

Management companies are generally parasites, but Chamonix are titanium encrusted cockroaches. They take your money and do very little in return.