Multivision Solus 1010
Value For Money
Multivision Solus 1010
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User Reviews
The Customer After Sales Service Is A Joke, They F
The customer after sales service is a joke, they failed to accept they made a mistake saying "we dont make mistakes", the ladie was rude unhelpfull and failed in every customer service skill, I intend to return the multivision vision elite laptop to them and demand a full refund- this at the moment they are refusing but i will win in the end.
They took the money from my access card on the first day of the order, yet the machine took 3 weeks to arrive- my advice would be although they look good on paper dont touch them
Value For Money
I Bought This System Because Of The 'rave' Reviews
I bought this system because of the 'RAVE' reviews Multivision were getting ..my friends brother did the same and purchased the same system. Within three weeks the system went 'phut' as it lost windows, the back up service was awful. They were unable to fix it so the pc had to go back for three weeks. It was returned with no explanation as to the problem even when asked. Shortly after the modem went...then the monitor packed up..but not their fault as it was a mitsubishi..mitsubishi were super with their service. The sound card went...then worst of all the CPU melted and the power supply also failed..no matter how many e-mails and phone calls to multivision..they never answered once or helped. It was found on CPU removal that the fan on the CPU had been fitted wrongly causing the overheating...Multivision would not answer phones again or e-mails. I have to say my friends brothers multivision pc has had identical problems at exactly the same time, but he also had a graphics card blow. The same lack of back up was found by him. I make no comments either way. I leave it entirely to the reader to come to his/her own conclusions about multivision pc's and service.
well multivision have now been taken over by Firebrand Solutions but it seems their after sales service is still as poor. I rang them for 40mins the other day for help with my laptop in the end I gave up! does n e 1 have an idea to a solution to a problem with my soundcard- it just stopped working on new years eve then worked for a bit, then hasn\'t worked since?
I thought it may have been a virus but i got rid of one and it still didn\'t work.
I then thought it maybe due to the fact that the lcd display had gone on the front but i changed the battery and now there is conflict between the two.
Please Help me!!
So Now I see that Multivision are no more .... recently having ceased trading....very sad for the people that have just bought from this company.....
Multivision don't make their laptops but just put their badge on,when you do get it you will see on inspection it will resemble others on the market,it seems that the company isn't improving from when I first had my system on this first review,I also had onsite warranty which they never honoured as they said their system couldn't be fixed over the phone...I had to send it back to Halesowen and be without it for three weeks..they never did say what was the actual problem despite me asking several times.
Oh how I wish I had read this before purchasing from Multivision. I too am having serious problems with total incompetance and untruths from Multivisions sales support and I am yet to receive any sign of a computer! Very Poor performance across the board. Quick to take the money from the bank though. My advise "do not go near this company" and certainly do not expect an return call from thier answer service. Computer labs should take a serious look at this company, it is amazing that they managed to get a computer delivered to the labs never mind won any awards.
I can't comment on how well multivision products perform as I am still trying to get my laptop delivered. Their hopeless after-sales reputation also extends to actually getting the things delivered in the first place. It seems that as soon as you have parted with your cash they're not interested.
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