Rubbish printer - rubbish service

I wouldn't recommend these printers to my worst enemy. It has constant issues either with the connection to the Wifi or in terms of accurately estimating the ink levels. Currently mine shows a full colour cartridge and a 25% full black one but only prints a faint yellow and no other colours.

The Direct Ink service is an absolute travesty. The concept is that you pay a fixed amount per month for a pre-agreed number of pages. E.g. you pay £4.99/month for a 100 pages printed. Whether you print them or not. If you don't print you can carry over the pages up to 3 times the agreed number. But not more. Even if you don't print for a year you still have to pay monthly and you carry over only 300 pages. And if you switch you page numbers down e.g. you decide 100 is too much for you and want to switch to 50 pages let's say, you loose even those 300 carried over pages even if you paid a year's monthly value for them. As it happens I had a 300 page level for about a year and 1/2 accumulating the 900 pages. I decided that it doesn't make sense to keep paying so I switched to a lower level but that meant that all those months of payment were completely lost.

So my advice, don't buy the printer and even if you do don't buy into direct ink as it is not worth it.