Waters Patio Not Plants

Click here if this is your business
3 / 5
From 2 reviews
50% of users recommend this
Click here if this is your business
  • Value For Money

MartinAtMansup's review of Hozelock 4 Way Connector


“Waters Patio Not Plants”

Written on: 25/09/2015 by MartinAtMansup (1 review written)

I purchased Hozelock 4 way connector on 12/08/2015 which after fitting, continually dripped water out of one of the connector outlets and could not be stopped. Returned it to B&Q on 04/09/2015 and they replaced it without problems. 

The replacement worked fine for 9 days and then failed sometime on 14/09/2015, producing a continuous heavy spray of water through the casing and flooded the patio. If it had not been discovered for a a few days or more I hate to think what mess would have been caused.

Contacted Hozelock and they offered to replace it if I posted the adaptor to them. However, after 2 failed connectors I was reluctant to get another replacement in case it caused even more damage. I returned the connector to B&Q and they gave me a full refunded. 

Top marks to B&Q for customer service but zero to Hozelock for a substandard product.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0