Not help full

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Shahjeeh's review of Optimum Prepaid Mastercard -


“Not help full”

Written on: 06/01/2020 by Shahjeeh (1 review written)

I ordered a card which took one month to come after using it for 3 to 4 weeks they blocked my card and after contacting them they asked me to provide identification sent them with the email which they provided after sending them 100 time still saying they haven’t recieved it then used my wife email incase something wrong with mine still saying haven’t recieved it then spoke to them on phone and gave me postal adress where i sent all my orignal documents with fist class recorded delivery which they received on 23rd of December and they still saying they haven’t recived my documents
Result i lost all my orignal documents wasted time and money on my calls as when we call them they charge £1 each time so i rang them about 20 times as i was worried about my orignal documents

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