IronStone Legal Reviews - www.ironstonelegal.com

★★★★☆
4.3 / 5
90% of users recommend this

Summary

Note from Review Centre: IronStone Legal was previously known as Demirtas Finance Ltd. 
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Latest Reviews

★☆☆☆☆

“Lack of Communication regarding my PPI”

Written on: 23/05/2019 by Sophiem465 (1 review written)

I made a claim 10 months ago and I have provided all information requested. For the last six months I keep getting asked to confirm my address with my bank. Which I have done on several occasions and has not change in the last six and a half years. I have asked for updates on numerous occasions over the past six months but ironstonelegal have not responded once as yet. I wish I had never had used this company… Read Full Review

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★★★★★

“An extra pay day”

Written on: 27/03/2019 by Jillian40 (1 review written)

Thank you very much for doing this for me.I did not think i was due anything but ended up with almost £4000.00,it was like having a bonus pay day!Everything was completed in about 5 months and I was very pleased at how easy everything was.Thank you again… Read Full Review

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★★★★★

“Claim for mis sold policies ”

Written on: 09/03/2019 by HelenaWeaver (1 review written)

Am delighted to get just over £6000.00 compensation from life policy. Would strongly recommend Ironstone. I was very surprised how quickly my claim was settled Thankyou… Read Full Review

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★☆☆☆☆

“Disgusting service and people ”

Written on: 15/01/2019 by vhWoods30 (1 review written)

I have never experienced such a harassing and unprofessional "company". With constant phone calls regardless of GDPR rules, harassing to get back forms and BLACKMAILING clients saying if they don't receive forms they will FINE YOU! Absolutely disgusting! Whoever is running that place has no clue what they're doing… Read Full Review

Demirtasfinanceltd's Comment

Written on: 24/01/2019

Hi vhWoods30, we cannot seem to locate your name on our system therefore we kindly request that you contact us to allow us to investigate this matter.

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★★★★★

“Fantastic, Fast and Friendly”

Written on: 24/09/2018 by ManxTony (1 review written)

Found Ironstone Legal on Facebook and clicked to explore further. Not really knowledgeable about PPI etc so thought why not. Received paperwork to sign and return and had 1 phonecall from them as they don’t bombard you with calls which isn’t practical when you’re working. They explain what the paperwork is all about and today I received an email saying I have been awarded compensation which is great news as it is my birthday tomorrow so thank you Ironstone for all your hard work in… Read Full Review

Demirtasfinanceltd's Response to ManxTony's Review

Written on: 24/09/2018

Thank you for your comment, we as the entire team wish you a lovely birthday tomorrow.

Please do note that we offer £25 for every family member and friend you refer to our service (TCs apply), simply email us for more information on how to refer them.

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★★★★★

“great company”

Written on: 05/09/2018 by VickiDawn (1 review written)

This company did what they said they woukd do for me in a few mo ths with fantastic results Thank you… Read Full Review

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Was this review helpful? 3 1
★☆☆☆☆

“Bullying and harrasing us”

Written on: 28/08/2018 by 105Beebe (1 review written)

Such a bad expierence with this company it was a no win no fee case when we asked them for the paperwork always making excuses we have send it to you it may b lost in the post and after that without any warning funed us with 1500 pound after calling for what you have fined the lady on the phone started harrassing us i would never recommend it to anyone… Read Full Review

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★★★★☆

“Good service”

Written on: 08/06/2018 by Roth248 (1 review written)

A good service and the staff were active on my behalf. Found in the beginning the constant general text messages very irritating as the firm seemed to be actively marketing me all the time when I was already a client. I asked them to stop and they did but I nearly gave up on trying to get PPI because of this. Having said that once the texts went away they were diligent and thorough and I did receive compensation from a company. Overall very pleased. As expected the whole process was lengthy… Read Full Review

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★★★★☆

“claim for ppi”

Written on: 14/05/2018 by jeanettejennings (1 review written)

very happy with response and help that was provided by yourselves in my Ppi journey… Read Full Review

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★★★★★

“Excellent firm ”

Written on: 04/04/2018 by 183Hull (1 review written)

Excellent service, I was always kept updated with everything. Never thought in a million years that I would win any compensation! Miss Tasan dealt with my case in a timely manner, she is very helpful and very pleasant. My summer holiday is sorted all thanks to Ironstone legal… Read Full Review

Demirtasfinanceltd's Comment

Written on: 05/04/2018

Hi, we are very happy to hear that you are satisfied with our service and that your holiday is sorted too. Please feel free to refer us to your family members and friends, you will receive £25 for every referral (TCs apply).

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★★★★★

“Great service”

Written on: 23/03/2018 by Rachelsteel (1 review written)

Great service! Polite staff very professional and all my compensations have come through very quickly… Read Full Review

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★★★★★

“Iron stone legal”

Written on: 19/03/2018 by Daveboy13 (1 review written)

Excellent service and friendly staff… Read Full Review

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★★★★★

“Deeper research than I thought.”

Written on: 12/03/2018 by Clark51 (1 review written)

IronStone look so far back into your records that they pick up on items that you have completely forgotten you had. As a redress financial service they are second to none for their thoroughness. It was lovely to receive a refund from my bank. The paperwork and information side of the claim seems to go on for a bit but it is certainly worth it in the end… Read Full Review

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★★★★★

“Very helpful when I call the office, I get all my...”

Written on: 11/03/2018 by ReeceMacKenzie190 (1 review written)

Very helpful when I call the office, I get all my questions answered. Very prompt in dealing with PPI. I certainly would recommend to use this company to family and friends… Read Full Review

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★★★★★

“They are Best ”

Written on: 23/02/2018 by Isabellag266 (1 review written)

They are very profesyonel ,for IPP highly recommended companies… Read Full Review

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★★★★★

“Great service , in very smooth way done , no hassles!!”

Written on: 22/02/2018 by Kazerooni (1 review written)

I had a great experience IIronstone legal , no pestering or hassle , everything done in smooth way . I got very good amount of competition which good timing . I highly recommend. Ironstone Legal . Not I would say which I didn’t like… Read Full Review

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★★★★★

“Ironstone Legal, low cost, top service.”

Written on: 21/02/2018 by DashawnGrady (1 review written)

My experience of Ironstone Legal was a positive one from start to finish. Their percentage fee was highly competitive and they were tenacious and focused on my behalf. I was treated in a friendly, dignified manner throughout and am delighted to report that they won over £12,000 with minimal effort from me. A friendly and professional team who understand the importance of first rate customer service… Read Full Review

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★★★★★

“They are the best company for IPp and thank you”

Written on: 21/02/2018 by AlanSimmons (1 review written)

I would like say thank to Miss gizem she is amazing lawyer and company lron stonel they are very professional highly recommend company because they're always win the case… Read Full Review

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★★★★☆

“My experience ”

Written on: 08/02/2018 by GabrielleLaw (1 review written)

Quite good at keeping you up to date with your claim by post, but really not happy with all the text messages, I did find them quite threatening, asked them to stop sending them but they still continued I did find them very professional and friendly when telephoning. I would recommend them to friends ect… Read Full Review

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★☆☆☆☆

“SMS Demands without results. Provocative and disturbing.”

Written on: 30/01/2018 by Arnoldlu175 (1 review written)

Simple.NO WIN NO FEE. DID U WIN ? SHOW ME PROOF, WELL DONE TAKE YOUR FEE. NO PROOF BUT DISTURBING SMS AND PHONE CALLS. DISGUSTING SERVICE. SAME THING ON AND ON. I WISH I NEVER SIGHN WITH YOU. NOW SHOW ME PROOF OF WIN AND I WILL BANK YOUR FEE WITH BIG RELIEF THAT I DON'T HAVE TO DEAL WITH PEOPLE LiIKE YOU. I FILL SORRY FOR A ANY POSIBLE NEXT VIKTIM OF YOURS… Read Full Review

Demirtasfinanceltd's Comment

Written on: 05/02/2018

Dear Arnoldlu175,

I would like to thank you for taking the time to leave us a review. We have been unable to trace you on our records using the name which you have provided.

Thus, we cannot investigate your complaint as we want to be able to resolve any concern(s) our clients have. I would be obliged if you could contact our firm directly to enable us to investigate your complaint.

We await to hear from you directly.

Regards,

IronStone Legal

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