APC Overnight Reviews - www.apc-overnight.com

Click here if this is your business
★☆☆☆☆
1.3 / 5
7% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
APC Overnight - www.apc-overnight.com - Ask a question now

Media Gallery for APC Overnight - www.apc-overnight.com

APC Overnight - www.apc-overnight.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Worst customer services I’ve ever had! It’s only a...”

Written on: 29/12/2021 by brightonmoto (1 review written)

I’ve used APC for my business for a few years with no issues, however if you need to make a claim don’t bother! I’ve never dealt with a company so blatantly uncooperative in my 22 years of business. What should be a simple claim as they damaged a £500 motorcycle part in transit, has been a backward and forward chain of messages that have asked for things, taking a week to acknowledge returned email and then saying “claim closed” because it’s taken too long! I have given them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rude and aggressive driver”

Written on: 20/12/2021 by Jshfgdhshxgs (1 review written)

Bashed on the door like he wanted to punch someone in the face. Wouldn’t leave until he’d taken a photo of the parcel with my feet. No mask on. Won’t order anything if I know this is the carrier… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“terrible, do not keep delivery promises, do not use them”

Written on: 16/12/2021 by dtdtdt (1 review written)

I ordered a shipment of frozen mice from Northampton Reptile Centre who have a frozen delivery guarantee. The item was shipped on 14th December on a Next Day Delivery by 4pm instruction. The item was out for delivery all day on the 15th December with a delivery time of between 4.41 pm and 6.41pm – this is out-with the delivery time requested by Northampton Reptile Centre in order for the goods to remain frozen. The delivery time came and went and then we were informed that the driver had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don’t waste your time”

Written on: 03/12/2021 by Davidsonot231 (1 review written)

Got my 2 hour time slot, worked from home for the day to make sure I was around. The driver rang my buzzer, I could see him in the Camera so I let him in as I was on a work call. 2 minutes later got a text saying the driver attempted to deliver but I wasn’t in so obviously what has happened is I let him in and he couldn’t be bothered to get in the lift (yes he didn’t even need to take the stairs) so rather than doing his job he opted to say I wasn’t in to save himself the hassle! If… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Shockingly bad ”

Written on: 02/12/2021 by Refinedinstallations (1 review written)

Made up attempted deliveries Still not got my parcel to date Had to deal with the office clown, who is clearly to busy and sarcastic to deal with anyone. If you don’t like your job pal, leave!! Life is too short!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disgusting ”

Written on: 13/11/2021 by Nicolagates (1 review written)

Absolutely disgusting service - made me wait in for 2.5 days with two young children, then cancelled the order and sent back to sender. Customer service terrible - one staff member told me it was out for delivery whilst the other cancelled it - lack of communication and spiteful attitude - they do not think about the impact on people’s lives - terrible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Driver passed by my flat today without even attempting...”

Written on: 03/11/2021 by Porter292 (1 review written)

Driver passed by my flat today without even attempting delivery.By time I saw the van it was too far down the road to catch on foot. I even tracked the van and it said I was delivery slot 13. That slot come and went. Conveniently I am now unable to track the van. The driver was too plain lazy to enter a gate code (which I provided) and ring my intercom. I simply cannot keep looking out window constantly for each and every van which may or may not be APC. I even provided my mobile number so that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Appalling Service ”

Written on: 26/10/2021 by Leaveareview (1 review written)

Do not use APC overnight, I Bought item from a company which guarantees next day delivery, for my mother, unfortunately they used APC, I was informed I would receive a two hour window via text, I didn’t, I checked on line to read the driver had written, intercom not answered, it wasn’t used otherwise my mother would have opened the door, I read this statement, within 10 minutes of him leaving it, I contacted the office who said he would return within the hour, he didn’t, after 1 1/2 hrs I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolutely Disgusting!!!”

Written on: 23/10/2021 by John_Hardie (1 review written)

A whole day's wages WASTED waiting for these CLOWNS and MULTIPLE Saturdays WASTED and I STILL DO NOT HAVE MY PACKAGE!!! DO NOT USE APC if you EVER want your parcel to EVER reach its destination!!! UTTERLY INCOMPETENT!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“This is by far worst courier I've ever come...”

Written on: 21/10/2021 by 429Kearns (1 review written)

This is by far worst courier I've ever come across. Twice they claimed to have attempted delivery. Online tracking is just untrue and unhelpful. I even rang customer service to give them the code to the front gate and my mobile number. I waited in all day and received no phone call whatsoever. My intercom remained quiet. I saw no delivery driver all day. Note to Argos- please stop using this courier!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Stay well clear of APC”

Written on: 20/10/2021 by crSmith109 (1 review written)

Be very careful in choosing APC overnight as your courier service. I just recently fell foul to interference of goods by this operator, and after in depth research of APC it was apparent that this operator has an appalling record throughout the industry for offences under the interference of goods act. There contracted courier Logistics Teesside Ltd was tasked with delivering goods purchased, however these never arrived despite there claims, and lack of customer support. The climax came when… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“It is what it is!”

Written on: 24/09/2021 by Hewitt130 (1 review written)

Second time a van has 'broken down' excuse after excuse. No apology. Day wasted waiting in tracking parcel. The chap who I spoke to was nonchalant, it is what it is" too few drivers, too much to deliver COVID the excuses went on and on and none really of any substance - Do your clients know what a poor service you 'deliver' (ironic use of words)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful courier company”

Written on: 20/09/2021 by BNP51 (1 review written)

APC incompetence and mismanagement resulted in no delivery. APC left me a card requesting that I contact them to reschedule a free delivery. I did so and they ignored me/failed to do what they said they were going to do resulting in me needlessly waiting in all day for a delivery that didn’t turn up. They made a second attempt to deliver on a day that was not requested. Again they left a card requesting that I contact them to reschedule a free delivery. I did so without delay and they said… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shockingly bad service”

Written on: 09/09/2021 by sheaob1991 (2 reviews written)

Waited in to receive a package, was only given a day slot, no time. Noticed a note saying we missed you about 4:00 PM, no knock or ring on the bell. Rearranged for the soonest they had, 3 days later, and took another day off of work, again a text with a day slot, and they didn't show, or even leave a note this time. They stopped replying to my emails after this. Two wasted days of work, and no communication. Avoid at all costs!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The worst courier for delivery & customer service”

Written on: 24/08/2021 by Addison1992 (1 review written)

The worst courier for delivery & customer service This is the 2nd time in less than 2 weeks APC have failed to deliver parcel to me. They give 2 hour delivery slots and yo u can track how far away the parcel is which is useful until it get to your delivery slot and then it disappears. I phoned and was told once the delivery time has passed it is REMOVED!! what use is that for someone who has waited in for 2 hours to get their parcel(s). First time I phones and they agreed to deliver Saturday… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“strongly NOT recommend”

Written on: 20/08/2021 by AnnaBartnik (1 review written)

The package should be delivered today. I received an email from APC Overnight that the delivery was successful. However, there was no one with the delivery, so I called the company. A courier came after few minutes and told me he had left the package outside the door but there was no parcel when I opened the door for him. I asked why he didn't knock on the door and deliver it to me. I work at home, so I could pick up this parcel at any time. He couldn't explain it to me. I am very disappointed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID!!! Zero Stars for this sad excuse of a company!”

Written on: 07/06/2021 by 284Poole (1 review written)

They make all kinds of promises on the phone - i.e. saying they will ring you straight back and never do, or promise that they will contact driver and have them redeliver same day because they went to the WRONG address. Don't answer phones or emails. If I have to message someone directly I will if I don't get my parcels soon… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Total waste of time terrible service ”

Written on: 06/05/2021 by Alex9999 (1 review written)

This is not overnight or the day after but the day after that 3 days and and the customer services couldn't care less they wanted me to take another day off work and wait in for the delivery again like I haven't got better things to do like work and earn money to feed my family avoid at all costs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“ABSOLUTE TERRIBLE COMPANY ”

Written on: 24/02/2021 by MikeWalker6 (1 review written)

I sent a box for next day delivery on 17th Feb. On the 22nd Feb the receiver contacted me to ask where it was. I contacted my local depot who checked with the depot that were to deliver it. The answer was 'They had attempted delivery and was going to get it redelivered' I got the receiver to contact the depot and arrange redelivery for the 23rd. I asked for a credit and was told because it had been delivered on the 18th this was not going to be issued. They say it was an attempted deliver… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful”

Written on: 10/12/2020 by Misstranspicious (1 review written)

Awful company. You may as well not send anything as the items are never delivered. They stated attempted delivery two weeks ago. I was in. No card, nothing. Everyday called up arranged delivery with each day an excuse as to why they can't deliver from mis-sorted to missed off the can etc. Two weeks and no item....a very needed item at that. Many email confirmations of delivery yet nothing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview