Compost Direct Reviews - www.compostdirect.com

Click here if this is your business
★★★☆☆
3.4 / 5
62% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Compost Direct www.compostdirect.com - Ask a question now

Media Gallery for Compost Direct www.compostdirect.com

Compost Direct www.compostdirect.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Stones, glass, ceramics and weeds”

Written on: 24/06/2020 by Firsttimegardener (1 review written)

Thoroughly disappointed with Compost Direct after buying Veggie Gold. On arrival it was full of stones, glass, ceramics and plastic and now I also discover it was full of weeds. I tried to talk to the company and even sent photos and video but was fobbed off and patronised. Never again… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
★☆☆☆☆

“Just. Damn. Awful.”

Written on: 18/05/2020 by SarahGo (1 review written)

I spent a lot of money on buying their 900ltr compost gold and it is awful. JUST. DAMN. AWFUL. The delivery driver refused to bring it through my garden gate (there is plenty of room) so I had to shovel it from the bag to the veg beds same day it arrived. I put it directly into my veg beds and now we (my autistic boy and I) are planting out we are finding it is full of broken glass, stones, plastics, builder's rubble and dubious debris that definitely was not present in my garden prior to… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Very Very Very dissapointed ”

Written on: 14/05/2020 by Barrenground (1 review written)

Very poor quality , deeply dissapointed . Plants going nowhere whilst plants not in compost direct soil coming on in leaps and bounds . I wonder if it'd outsoursed in which case it's a lottery . Never again !!!!… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Very Happy, great products & service.”

Written on: 13/07/2017 by 245Norwood (1 review written)

This is my 3rd order with Compost Direct. My garden has really transformed after using their Border Gold. As I live in London and have their lorry with a hiab their driver just cranes the bags over our side fence into the garden which saves us hours of barrowing. The office staff are really helpful and I always receive an email advising me of the delivery date, which is usually only 3-4 days. Overall I cannot fault this Company and highly recommend trying them for yourself… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★☆☆☆

“Premium rate phone line BEWARE”

Written on: 01/12/2016 by Sandraawebb (1 review written)

I recently ordered a bag of Black Gold online during a 10% off weekend but as the discount was not taken off at checkout I called them the following day. I also called to enquirer about delivery. On checking my phone bill this morning I've been charged £6 for calling their premium rate number. On a number of occasions my call was answered by a recorded message but I was still charged for the call. The product is great but until Compost Direct do away with their premium rate phone number I… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“terrible delivery and customer service”

Written on: 19/10/2016 by Treffgardener (1 review written)

I ordered 2 big bulk bags of black gold and one of ornamental bark. Despite a 3 -5 day guarantee no one from the delivery company ever contacted me - Pallet company were 10 days late delivering product. Compost direct customer service kept telling me to contact the pallet delivery team who had further outsourced it to a local company. local company never answered the phone. On emailing compost direct to give them feedback on the poor delivery and discussion we had to have with the driver to… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Waste of time..”

Written on: 18/08/2016 by 0car0 (7 reviews written)

Emailed them to confirm details of compost. Never responded and later saw they had taken the prices off the product page on their website… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shocking service - Don't use them! ”

Written on: 03/04/2016 by Reidoj462 (1 review written)

I am a returning customer but will not be back to compost direct. The company has absolved itself of all responsibility for my recent order which has gone missing. Lady on the phone was plain rude and then hung up on me. Company said the failure to deliver my 2 bags was my problem and that I needed to deal with the delivery company not compost direct. So I would strongly suggest that people do not use this company. If you use them and it goes well then congratulations you were lucky! Otherwise… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Veggie Gold Compost”

Written on: 18/03/2016 by tonythetank (5 reviews written)

Excellent product and service, staff very polite,they sorted out a very minor problem and contacted me back within Ten minutes, I bought 2 tonne bags of Veggie gold and it was delivered by a very good courier service who put it just were i wanted it, the Compost looks excellent and well worth the money,only time will tell.So on my experience i can highly recommend the company and this product… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shredded plastic and nails in "Back Gold & manure"!!!”

Written on: 14/03/2016 by KadinDaniels (1 review written)

I found large amounts of shredded plastic and nails in their "Back Gold & manure"!!!Won't be buying this again… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“confrontational unhelpful staff”

Written on: 05/02/2016 by asharna (1 review written)

The staff refused for the driver to give us an hour's notice of arrival for us to be there, and put the phone down. On another occasion the delivery arrived at 4.30 PM, after the whole day waiting. I wont be ordering anything from them… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Hughes48's Response to asharna's Review

Written on: 29/02/2016

They hung up on me too. Have just submitted my review.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Compost”

Written on: 25/10/2015 by Traction (1 review written)

I Purchased a bag of Veggie compost. The driver damaged my hedge backing the lorry in. Then having dug the compost into my raised beds the vegetables all came up about an inch in height and then died. I contacted compost direct but the managing director would not answer my e-mails. I think the compost must have been contaminate so I have sent a sample off to Wisley for testing. Don't use this COMPANY… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kadim's Response to Traction's Review

Written on: 15/03/2016

Wish I read this review before I ordered from them. their "product" is worse than sub-standard

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ryandevon's reply to Kadim's Comment

Written on: 15/07/2019

Yes absolutely terrible compost from compost direct

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ryandevon's Response to Traction's Review

Written on: 15/07/2019

I’ve had the same problem with my veggie compost from compost direct. Not happy

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
Read 3 Comments
★☆☆☆☆

“What a dreadful company”

Written on: 18/10/2015 by Morriszv169 (1 review written)

I ordered some mulch in July, what arrived is very different to what's on their website, very poor quality. When I complained they said please send us a photo and our MD will be in touch. MD has not contacted me even after a number of phone calls and reminder emails. Often difficult to get through on the telephone and had to chaise the order. A pretty dreadful company with awful customer service… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Would NOT recommend compostdirect.com!”

Written on: 19/05/2015 by mambojambo (1 review written)

• Product ok, but not great, pieces of glass in soil conditioner. Topsoild gold contains lots of stones (in my opinion) • Unreliable. • Very bad communication with delivery information, no prior notice. • Website states delivery 4-5 days expect up 3-4 weeks. • Customer service friendly but not helpful. I have placed two orders with compostdirect, first orders was : A bulk bag of soil conditioner which was not to bad, though it had reasonably large chunks of wood (3-4cm in length). A… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“total disappointment”

Written on: 13/05/2015 by shubert (2 reviews written)

Horrible service, maybe quality of the product is good but service itself is unacceptable! Bunch of ignorants, advertising 3-4 days delivery time and this take them edges, when called after 5 days they told me that will be delivered next week, called again after 9 days of my order( on last call promised delivery on this day) they said is coming tomorrow, on 10th day called them again- first member of stuff said if she will check status of delivery and will call me back (she didn’t even asked… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Scribble54's Response to shubert's Review

Written on: 03/04/2016

I agree they are a joke. Service terrible

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Awful service and awful product”

Written on: 11/05/2015 by Cameron378 (1 review written)

Ordered the bulk bag of compost. After not having any news at all for about two weeks, I needed to cancel as we where going away for 3 weeks. What a surprise when we returned from our trip, to find that despite my request to cancel the order, they had dumped the heavy compost bag at my front gate in my front garden in such a way as to half block the passage, and have done so the DAY AFTER WE LEFT. So this delivery was left there for more than 3 weeks, partially blocking the entrance to our… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible service & Poor Quality”

Written on: 28/04/2015 by Ayaanm1969 (1 review written)

COMPOST DIRECT.COM Do not use this company unless you want late delivery, poor quality goods, grief and possible abuse! I ordered two bags of bark, logs and hotties. Firstly the delivery was late missing the Easter break, something I could live with though. The logs were dry but very green on the bark so useless for a log burner and not healthy. The hotties did not arrive until chasing later by email. The driver drove over my lawn causing a six foot trench @ 6 inches deep and breaking… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Over a week and still nothing”

Written on: 31/03/2015

I bought 5 bulk bags of the Veggie Gold Compost last Monday and needed this to be delivered within a week. The website states, "We aim to make all deliveries as soon as possible, typically they take 3-4 working days to deliver. Delivery times may vary during particularly busy periods". So I called several times to get an estimate on the delivery. You get through to a generic receptionist (who doesn't actually work for Compost Direct, just takes their calls) and you're told that someone will… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“2 excellent orders”

Written on: 07/02/2015 by Mithilar4567 (1 review written)

Ive ordered twice now from compost direct. First order was for a bag of manure, delivery was swift and pain free. Good communication from Compost direct and the delivery company and manure was just as I hoped for, really easy to rake out, well rotted and not too heavy or smelly. Second order was for some ornamental bark, good quality bark with not too much wood in it and the best value I can find by far. Two great deliveries, certainly to be recommended. … Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Good size bags”

Written on: 06/02/2015 by psmith6789 (1 review written)

4 very large bags of compost arrived. Slightly taller than a standard builders bags so a really good amount of compost for your money. Covered more of the garden than I was anticipating so had enough left to put on to my front garden too. Great value… Read Full Review

Click here for Amazon Home & Garden products
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview
Garden on Amazon