Flawless Studios Leeds Reviews

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★★★★☆
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Flawless Studios Leeds

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Latest Reviews

★★☆☆☆

“I won a voucher for a photoshoot for myself and a...”

Written on: 23/10/2019 by Laura20191 (1 review written)

I won a voucher for a photoshoot for myself and a friend. This included a MAC makeover, mini manicure, hair, photoshoot and 1 free print. In reality it was NOT MAC make up, although my make up artist was very lovely and did a good job. When offered a drink there was a very limited choice of tea coffee or juice. Hair was done as asked although I had to hold my own mirror as there wasnt mirrors available at a suitable height to see what was going on. The photoshoot was rushed and very regimented… Read Full Review

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Flawlessstudios's Response to Laura20191's Review

Written on: 25/10/2019

Hi, customer service is extremely important to us at Flawless and we'd like to be able to respond to you direct. Please could I ask you to contact our Customer Services Team via email.

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Laura20191's reply to Flawlessstudios's Comment

Written on: 28/10/2019

What's the email address please.

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★☆☆☆☆

“Expensive and unprofessional ”

Written on: 19/08/2019 by Chayai171 (1 review written)

The full experience felt rushed and was topped off by a rude and arrogant woman trying to sell the photos at the end. She had very little patience and repeatedly contracted herself. Completing the paperwork was done unprofessionally and when I told the staff member doing it that I couldn’t really afford it, she said not to worry as it was guaranteed acceptance, totally missing the point. I was promised retouched photos, of which I have never received?! I am in the process of cancelling the… Read Full Review

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★★★★★

“Great experience!”

Written on: 20/11/2018 by ErinWilgove (1 review written)

I had a fantastic day at Flawless Studios for a boudoir shoot. All the staff were lovely. Drinks were provided on arrival and at the end. Good hair and make up and the photographers made me feel very comfortable and at ease. My only one criticism would be the price of the photo's. Although the quality of the pictures are very good, I still found it overly costly for each photo and am paying more than I can afford for the next 6 months. But I do love the pics and had a great day. Thank you to… Read Full Review

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★★★★★

“Amazing & Brill Experience ”

Written on: 15/03/2018 by debscon (1 review written)

From going through the door we felt welcomed. All the staff were so friendly, reassuring & helpful. From having our nails done to the hair & make up & the photos, it was all so relaxing. The staff were so lovely. So friendly & helped to make us feel comfortable. It really was an amazing experience & we will definitely be coming again & would definitely recommend you too. Thank you to all the staff who made our experience so great Thank you… Read Full Review

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Flawlessstudios's Response to debscon's Review

Written on: 27/06/2018

Thank you for such a lovely review! It is so nice to hear how all the staff were so friendly/ reassuring and helpful and how amaizing your time with us was. All the best, Flawless xx

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★★★★★

“A fabulous birthday treat!”

Written on: 26/02/2018

My daughter and granddaughter treated me to a fabulous birthday at the Flawless Studios in Leeds. The moment we walked in we realised we had arrived at a very professional establishment. We were greeted promptly by a highly efficient receptionist who told us exactly what we could expect during the day. Then we were handed over to the nail bar, the hairstylists and make up artists and totally transformed into 3 very glamorous girls!!! We then went upstairs to the photo studios where… Read Full Review

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Flawlessstudios's Comment

Written on: 04/06/2018

Thank you for the feedback, we will definitely take this into consideration for next time. We are happy you had a great experience at the studio and hope we made your birthday special and memorable. If you would like to take your comments regrading the photograph prices any further, please email our customer services. Flawless x

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★★★★★

“Amazing photos and I felt like a model!”

Written on: 26/02/2018 by Denza85 (1 review written)

The idea to have a boudoir shoot came from a podcast, The Guilty Feminist, where one of the presenters challenged herself to have one done as part of an episode on body positivity. I don't love my body, but my husband is always saying how sexy I am, so I thought I'd give it a go for my own self esteem and because I figured he'd appreciate the photos! I had a great time getting glammed up, and the photographers were so lovely, even though I was in my bra and knickers I felt super comfortable… Read Full Review

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Flawlessstudios's Response to Denza85's Review

Written on: 04/06/2018

We are glad you had a great time at Flawless Studios and happy that your satisfied with the pictures. Thank you for the comment and we hope to see you again. Flawless x

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★★★★☆

“Fabulous day at a Mum and daughter shoot. ”

Written on: 29/01/2018 by Em-jDarling (1 review written)

We arrived at the studio and were met by staff instantly, within minutes I had a glass of wine in hand and curlers in my hair. My daughter (12) was treated like royalty and the lovely staff couldn’t have done enough for her! We were made up with Mac products, mini mani with French tips and sent upstairs for our photography session. The photographers were awesome!! Again, super friendly and really willing to let us have fun in our unicorn onesies and vintage dresses. We felt pampered and… Read Full Review

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Flawlessstudios's Response to Em-jDarling's Review

Written on: 04/06/2018

Thank you so much for taking your time to write this review. We really appreciate feedback from our customers. Our studios are all about making sure you leave satisfied with a memorable experience. We are happy to hear you had a fabulous day. Flawless x

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★★★★☆

“Mrs and daughter ”

Written on: 12/12/2017 by BradynHopper (1 review written)

A mother and daughter photo shoot. We thoroughly enjoyed the day hair and make up was fab and we both were really pleased. My nails smudged and the team were happy to re do them. My nails didn't last the day before they chipped and it would have been better to have longer to allow them to set or more expensive products Drinks were free flowing through out the day. It would ha e been better to make a point that outfits needed to be co ordinated as ours weren't and also someone to assist on… Read Full Review

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Flawlessstudios's Comment

Written on: 13/12/2017

Thank you for your lovely review! It is so nice to hear just how much you enjoyed your hair, make-up and your whole day overall! We are pleased to know that your pictures were excellent also. We appreciate your constructive criticism as customer feedback is thoroughly valued. All the best, Flawless x

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★★☆☆☆

“Poor Quality Photos”

Written on: 15/11/2017 by sally5974 (1 review written)

The lady who did my daughters hair & make up was actually very good but despite me asking for a natural look for myself the lady who did mine made me look like a drag queen!! I asked her to change it & she did remove a lot but it was still extremely heavy. Also the hair style didn't last and had dropped by the time the photos had started to be taken. The photos which were taken of my daughter were actually very good (hence why I've given 2 stars instead of 1) but when they were printed they… Read Full Review

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Flawlessstudios's Response to sally5974's Review

Written on: 29/11/2017

Thank you for taking the time to write a review as we really value our customer service here at Flawless. It is great to hear how you thought the make-up and hair was very good as well as the photography. If you wish to take any of your comments further, please contact our customer services. Thanks, Flawless

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★★★★★

“Great experience with professional workers and very...”

Written on: 30/10/2017 by Krd487 (1 review written)

On arrival, eveyone was very welcoming and helpful. Enjoyed every part of the photoshoot. The photographer's were great and knew what they was doing and made our photos look wonderful. Would highly recommend to friends and family. As we came as a couple they made our photos look amazing with all the different backgrounds and props… Read Full Review

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Flawlessstudios's Response to Krd487's Review

Written on: 03/11/2017

Thank you so much for this lovely review. I'm so delighted you enjoyed every aspect of your day with us! All the best - Flawless x

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★☆☆☆☆

“TOTALLY DISAPPOINTED NEVER AGAIN ”

Written on: 15/02/2017 by Munn78 (1 review written)

Experience doesn't match packages purchased for staters it states u get refreshments on arrival we was there. 3hr never once got offered anything let alone a glass of water . Make up IS NOT mac at all like they sell it to u as it is . Daughter got thick hair so they only bothered putting 4 curls around face left back undone and curls had dropped before photo was taken and make up looked like she been hit in eyes they put that much black around her eyes absolutely awful my 5yr old could do… Read Full Review

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Chickadoo's Comment

Written on: 29/09/2017

I just love how bad reviews seem to be getting "reported" all of a sudden.
I gave Flawless Leeds a 1 star for them cold calling me & being very rude over the phone when I wouldn't provide my bank details so they could take money even though I had supposedly won a "competition for a free makeover & photoshoot".
Funny how my review has suddenly been removed & I've received an email to say so!!!!!!!!!!!

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Beth987's Comment

Written on: 27/04/2018

Totally agree with everything you said!! Terrible experience , I too was told I’d receive deposit on the day and was then handed a leaflet with email address on to go and sort myself! (Quick enough to take money). Was made to feel awful for not wanting to spend £1200 on all the pictures which are massively over priced and I did not expect that. I had my nails painted with w7 pound shop nail varnish and a cheap nyc foundation on my face, by no means did I have top brand beauty products or Mac. Hair standards rushed and very poor and the curls had dropped by the time it was photo time. Make up was a quick rushed 10min job.
2 of the more mature staff members very unaprocable and rude, also a lot of bitching in the VERY OVER CROWDED salon. ‘Unlimited refreshments’ yeah right!!!!. It was nice to get upstairs to the lovely girls taking the pictures who were all so caring and a breath of fresh air after being down stairs, but sadly not in the best of moods by the time we got up. Did not receive our facial that was in the package (over priced package) and did not receive the ‘free gift’.
Very very disappointed and wished I hadn’t wasted my money which I had saved for the occasion!

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Danni84's Comment

Written on: 12/04/2018

totally agree with all above we went yesterday same level of service

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Flawlessstudios's Comment

Written on: 02/10/2017

Thank you for taking the time to write this review as customer feedback as it is extremely important to us. It's nice to know our photographer's were nice for you. if you wish to take any of your comments further, please email our customer services. Thank you, Flawless x

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★★★★☆

“Fabulous mother and daughter experience.”

Written on: 10/02/2017 by ptLoomis47 (1 review written)

After reading some of the reviews on this site, I started to actually dread going! I bought this experience day for me and my 84 year old mother as something that we could enjoy doing together. She has never done anything like this before and we both have high standards - I wanted this day to be perfect. In all honesty, the girls couldn't do enough for us. They listened to what we expected from the day, asked us the right questions and really put us at ease. I didn't want my mother being… Read Full Review

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Flawlessstudios's Comment

Written on: 02/10/2017

Thank you so much for taking the time to write this beautiful review! It is so lovely to hear how our creative team did as much as they could for the both of you and how well catered for you were. We really value our customer feedback so this review is very much appreciated. We are delighted you and such a perfect day , with memories you can cherish forever! All the best, Flawless x

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★☆☆☆☆

“So expensive !!”

Written on: 08/02/2017 by Kaelyni419 (1 review written)

Disappointed with the make over, took my daughter for a girlie treat. Hair simply curled, make up thrown on. There was no conversation by the stylists, just complete silence (and very awkward). Photographers were lovely, energetic. Took some AMAZING photos, wanted to keep the majority. Sadly, with a price tag of almost £700 for 12 pictures this wasn't possible. Asked the price for a single photo- £110! Admittedly we got 1 individual photo each for free, but wasn't allowed an image of myself… Read Full Review

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Flawlessstudios's Comment

Written on: 02/10/2017

Thank you for taking the time to write a review as we really appreciate and value our customer feedback. We have over 300 customers through our doors each week at our Flawless studios, and receive many glowing testimonials. It is so nice to hear how amazing and energetic our photographers were and are! if you wish to follow up further with your feedback, please email our customer servcies. All the best, Flawless x

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Sarahmcgxx's Comment

Written on: 13/04/2018

Just had the same experience myself an absolute rip off cost me £200 for 4 photos that I can’t afford but felt real pressure to buy and sales woman very rude

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★★★★☆

“fun day ”

Written on: 02/02/2017 by Sheldon93 (1 review written)

had a once in a life time experience staff were great made me look and feel amazing not as expenses as I thought from reading other review before I went you get what you pay for I brought the the whole package and am very impressed in what I received as for staff being rude never come across any staff being rude all very welcoming and talkative… Read Full Review

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Flawlessstudios's Comment

Written on: 04/10/2017

Thank you for writing this great review! I'm so glad to hear you had an amazing time with us and that you found our staff very welcoming.
All the best - Flawless x

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★☆☆☆☆

“Do not trust their Facebook site for starters. You...”

Written on: 01/02/2017 by BrielleSchneider342 (1 review written)

Do not trust their Facebook site for starters. You will see only positive reviews on there... I tried to give constructive feedback and they deleted it and blocked me! Cheap make up, not mac makeover as described in their package Unprofessional admin staff... rude, unhelpful and unapologetic when they have made errors… Read Full Review

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Flawlessstudios's Comment

Written on: 04/10/2017

Thank you for taking the time to write a review! We really value our customer feedback. If you would like to further your comments, please email us. Flawless

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★★☆☆☆

“Bad”

Written on: 25/01/2017

Went with my daughter for some pamper time. Front desk staff were lovely make up artist was terrible went for Mac makeover and they dint have mac make up???? Hair got curled and when went down after photo shoot there were no curls left. We was going out after for food but had to go straight home to do hair and make up… Read Full Review

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Flawlessstudios's Comment

Written on: 02/10/2017

Thank you for taking the time to write a review as we really value our customer feedback. It is nice to hear how the reception staff were lovely!

If you would like to take your comments any further, please contact our customer services.

Thank you, Flawless x

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★★★☆☆

“BE CAREFUL!”

Written on: 07/01/2017 by Quinn217 (1 review written)

BE PREPARED BECAUSE AFTER YOU GET YOUR PICTURES TAKEN THEY PRESSURIZE YOU TO BUY THE PICTURES AND THE PRICES ARE RIDICULOUS SO JUST SAY YOU HAVE NO MONEY AND ALREADY IN DEBT! ;) . But overall staff were nice and friendly but I got pressurised into buying the pictures and I agreed which I then regretted after because the pictures were not worth £150.00 for just 4 pictures!!!! :(… Read Full Review

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Flawlessstudios's Comment

Written on: 13/07/2018

Thank you for writing a review, customer service is everything to us, If you would like to take your comments any further, please contact our customer service email. Thank you, Flawless x

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★☆☆☆☆

“Absolutely disgusting, horrible staff, no customer...”

Written on: 31/12/2016 by Dulcel109 (1 review written)

My cousin treated me to a day which was meant to be filled with laughter, pictures and a bit of fun. The day could not get any worse, we arrived at the studio we was asked to put our bags to the side and take our coats of. We was then seated and asked to fill out these forms, these forms were for how we wanted our hair and makeup. This information was not required as the beautician didn't even look at this information. As advertised 'Mac Makeup' all the makeup was cheap and nasty it left my… Read Full Review

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Evangeline786's Comment

Written on: 07/01/2017

same happened to me hun they pressurized me to buy pictures which I didn't want to as I am already struggling with money xx

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★★☆☆☆

“Spend Atrocious Amounts”

Written on: 30/12/2016 by Maddison2000 (1 review written)

My daughter and I arrived a little early but we were spoken to straight away and a drink offered. We were given a form each to complete although I'm not sure why as the beautician didn't look at it and asked me the questions again - not sure if this was a time filling exercise. The girl who applied my make up was good but stunk of smoke, not very pleasant when she is working in my personal space. My daughters didn't try to make conversation with her and my girl was chatting and getting 1 word… Read Full Review

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Ajc2134's Response to Maddison2000's Review

Written on: 31/12/2016

I was thinking of booking a shoot with Flawless however after reading the reviews I won't be doing this. What a ridiculous amount of money for photos.
If attitudes changed and prices reduced they may sell more - just saying!

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Ajc2134's Response to Maddison2000's Review

Written on: 31/12/2016

I was thinking of booking a shoot with Flawless however after reading the reviews I won't be doing this. What a ridiculous amount of money for photos.
If attitudes changed and prices reduced they may sell more - just saying!

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★★★★☆

“Priceless more like!”

Written on: 29/12/2016 by nsFry115 (1 review written)

Ok. Flawless know how to take photos. well done. they have good lighting and good studios. great. they have set themes and props and standard poses. Great. Alter from the set and it all goes wrong. They dont really do bespoke or original or different. They also very sneakily and cunningly in my view have no prices anywhere. Go-on, try and find some prices out there on the internet. I challenge you. No? cant find any? Wonder why that is then? is that because if anyone knew the real price… Read Full Review

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