Awful site, awful service =awful product

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BostonDickson1975's review of PhotoBox - www.photobox.co.uk

★☆☆☆☆

“Awful site, awful service =awful product”

Written on: 20/03/2021 by BostonDickson1975 (1 review written)

Difficult process and poor service
I decided to have a canvas created of our Dachshund when he was a puppy for my partner on mother's day. I chose photobox and began the process. I am reasonably okay with tech but struggled with the site where it was impossible to place my picture where I wanted it without cropping my dogs head, ears, feet etc. I accepted an image to check how it would look and it looked fine so I ordered it. When the item arrived I was surprised to see parts of the head ears and feet etc all chopped. I complained to photobox attaching pictures of what I wanted and what I got. After taking an unreasonably long time to respond they basically said that it was my fault and they were not prepared to do anything.

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