Awful Service

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Harrisuv479's review of PhotoBox - www.photobox.co.uk

★☆☆☆☆

“Awful Service”

Written on: 18/11/2020 by Harrisuv479 (1 review written)

They make it up as they go along.
I received an email to say that my order was despatched on 11 November and delivery would be 14 November.
No delivery as of 16 November so I contacted them and they told me that it was despatched on 12 November by 2nd Class untracked post. I paid £4.99 for postage and the Royal Mail 2nd Class tracked and signed for parcel rate for an A3 calendar is £3.95.
The Royal Mail charge for an A3 calendar sent by normal untracked post is £3.58 by 1st Class and £2.95 by 2nd Class.
They charge for £4.99 for delivery but profiteer by using normal delivery
They also tell me they would do nothing about chasing my order until 14 days had past.
My first and last order with Photobox

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