Dreamstime Reviews - www.dreamstime.com

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★☆☆☆☆

“When someone sells a product and tells you that you...”

Written on: 05/07/2015 by monicaburns (1 review written)

When someone sells a product and tells you that you have XX credits available to spend, I should be able to have the ability to see how many credits I have available. If Dreamstime offers this feature, it's buried so deep that it's impossible to find, and I'm a tech geek. I didn't like the fact that in order to buy a low quantity of credits, I had to do it in a subscription format. IOWs they kept my credit card on file, and the minute I had an empty bucket of credits, and I tried to download… Read Full Review

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★★★★☆

“Good Selection of Images”

Written on: 03/07/2015 by Dionne10 (1 review written)

I've been using Dreamstime for a good few years now and have always found them to be value for money based on the types of images and sizes you can access and the range is huge so you are likely to find something suitable for your needs. The only things I have an issue with are the auto billing - every time you make a purchase it automatically puts you onto auto-billing which I think is wrong - we all have budgets to manage and it doesn't warn you that you have gone onto auto billing or give… Read Full Review

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★★★★★

“My photo actually got picked.”

Written on: 01/07/2015 by Nobleir332 (1 review written)

I was very happy to have just had one photo picked. I'm one of many who think their work isn't good enough and why should I try. Well I did try and I was good enough. My other photos, I see the problems pointed out and agree they could be better.Thank you all for the confidence you gave back to me. I'm very pleased. I can't really think at all anything negative to say. Everything is par as far as I'm concerned. … Read Full Review

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★★★★★

“Most Used Site”

Written on: 27/06/2015 by BrooklynnRoy400 (1 review written)

I've been using Dreamstime for about four years now and have had nothing but excellent service and great luck finding the images I need. They are always prompt to reply when I have a problem (rarely) and are super easy to deal with. My cover designer and I often create lightboxes and share them on the site to keep track of all my ideas. I also love the subscription or package option--there are times I need large numbers of images, but not on a regular basis, so subscription doesn't always work… Read Full Review

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★★★★★

“Quick and easy”

Written on: 26/06/2015 by AbrilDelaney (1 review written)

I have used this service several times and very happy how easy the site is to use… Read Full Review

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★★★★★

“Monthly subscription is great”

Written on: 26/06/2015 by McQueenxs287 (1 review written)

Several lightboxes are really useful for planning your work with different clients Big selection of excellent pics Monthly subscription is great I'd appreciated a spanish search tool and also pictures and illustrations in spanish … Read Full Review

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★★★★★

“Graphics”

Written on: 25/06/2015 by Dawn34 (1 review written)

Your graphics and layouts are gorgious. I can find almost anything I think of on your website… Read Full Review

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★★★★★

“Great selection”

Written on: 13/02/2015 by Melissa178 (1 review written)

Huge selection of top-notch pro level stock photos AND video… Read Full Review

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★☆☆☆☆

“RIP OFF - auto billed credit card”

Written on: 15/01/2015 by MiltonMcNally (1 review written)

I downloaded one image from this webpage, and without my knowledge, my credit card has been autobilled over $200… Read Full Review

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★☆☆☆☆

“Don't give them your credit card!”

Written on: 19/12/2014 by MalakaiReynolds388 (1 review written)

Their subscription language is deceptive - and they automatically signed me up for auto-renew and charged me $80 in two days. When I called for an explanation, they were extremely rude… Read Full Review

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★★★★★

“Wonderful images, half the price”

Written on: 21/11/2014 by AngelaRussoItalian407 (1 review written)

I got a nice introductory package for half the price, which was already a bargain. Gonna keep using them as my main source of visual content (love the footage clips too, btw, though I don't use them in my business yet)… Read Full Review

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★☆☆☆☆

“WARNING! ”

Written on: 12/11/2014 by Clark460 (1 review written)

They were charged my credit card 4 times in one day for almost $160!!! I've never agreed for any payments from this company!… Read Full Review

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★★★★☆

“Costumer Service”

Written on: 06/11/2014 by VeraPadilha (1 review written)

What a relief to be taken care of so well as a first time user of dreamstime, by the customer service e-mails exchange. Very patient with my inquiries, very clear and to the point with the explanations, guidance and solution. I'm happy to recommend this website! Vera… Read Full Review

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★☆☆☆☆

“Nasty girl answering the phone”

Written on: 15/10/2014

They have a company rep there that is snide and rude. Also, there is no room for error with this company. I was having problems getting into my account to order my remaining images.. When I finally got in, my credits expired at some weird hour in the early morning. I asked for some leniency but they flatly refused... They would not give me even a day for reinstatement so I could use them. So, in the process, they lost a customer, and it was indicated that they didn't care… Read Full Review

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★☆☆☆☆

“WARNING!!! They autobilled my credit card”

Written on: 24/08/2014 by Jacobsth18 (1 review written)

Every week they took money from my credit card, allthought I did not upload photos. I send them a message because I did not know what is going on. They did not response and autobilling continued! Now I know that I had joined in some kind of weekly renewing system. But they did not tell me that!!!! They did not answer a word to me… Read Full Review

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★★★★★

“SIMPLY DELIGHTFUL!”

Written on: 15/07/2014 by Vanv105 (1 review written)

I had a great conversation with an advisor and she was very helpful in helping me assess my problem. My previous phone call was with a disgruntled employee, but she was precise and helpful. There was an error in billing with our account and she helped resolve the issue in a matter minutes. My last phone call was over 30 minutes with a lady that was unhelpful and should be given coffee cleanup duty for a month. I have a renewed faith in Dreamstime because of her customer service. She should… Read Full Review

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★★★★☆

“Excellent image website”

Written on: 02/07/2014

My first choice for purchasing seafood photographs. Good search capability and image viewing, large complimentary downloads, easy ordering, good pricing… Read Full Review

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★☆☆☆☆

“Beware of the limited time 60% off. The discount is...”

Written on: 18/04/2014 by mellcomm (1 review written)

Beware of the limited time 60% off. The discount is not on the purchase price, but on their "credits", when you put images into your basket it quotes for instance 4 credits, but when you check out it says the normal price is 12 credits, so your net savings is zero. I talked on the phone for 15 minutes and got nowhere, so closed account & asked for refund. While they have some nice images, they are disingenuous in the way they handle pricing and discounts… Read Full Review

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★★★★★

“Fantastic Customer Service!”

Written on: 10/03/2014 by MrsSnow (1 review written)

I called with an issue of finding images that I didn't have numbers for. The Dreamstime staff member took care of it for me and got back to me quickly with all the images I needed. This saved me HOURS of searching. She was so helpful and quick to respond. I really appreciate the superb customer service at Dreamstime. There wasn't a single negative thing about my experience with them. I will be using them for all my stock photo needs. A+++++… Read Full Review

Reviewerman1's Response to MrsSnow's Review

Written on: 24/08/2014

Are you joking?

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Mrssnow's reply to Reviewerman1's Comment

Written on: 24/08/2014

Not at all!

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★★★★★

“Wonderful collection, top notch value for the money”

Written on: 17/01/2014 by gingerbell (1 review written)

Dreamstime has amassed a stunning collection of photos and vectors and adds hundreds of thousands more each month. I've been using them for a while and the service is extremely easy to use. Search engine is fast and relevant, something of outmost importance to designers. Prices are low and plans flexible. You can use credits or subscriptions depending on the project you're currently working at. I was lucky enough to catch a 50% sale on Black Friday so I stocked up on credits. Keep an eye on… Read Full Review

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