Depositphotos have charged my card for 7 months $483 without my knowledge and for a service which I did not use. It was not made clear to me when I signed up that I was actually going to be paying a monthly subscription. There is also no obvious "cancel" button. When I signed up to depositphotos, I thought I was purchasing access for a month. There is nothing written anywhere on the website that says you are purchasing a monthly subscription, only that you get access for x number of dollars to Y number of images, per day for a month. After the first month, I did not use this service as I thought it had expired. If you look on the website in the account area, there is no simple way to cancel your subscription. There is no button to click on saying "cancel". Now, when I emailed for a refund and asking to cancel my subscription, then the customer service representative told me that I had to actually click on a green circle and this was not a labelled button, it would like a regular shape to anyone and they have rooked me out of $483, took my money and now refuse to refund it. If I had been downloading images, I can understand not getting a refund. If I actually used their service, I can understand not getting a refund. But I did not use anything from them, nor did they take any expense because of me.

I purchased a ONE-month subscription service from Depositohotos. There was no indication that this subscription would be renewed monthly, no email, no notification, nothing. When I saw that my credit card had been charged another $69.00 in April, I immediately contacted the company on their online customer chat and spoke with someone named "Sheena." She basically told me that I had bought a renewable subscription. Finally, she agreed to contact their Financial Department to see what they could do for me. She said that she would get back to me the following day. It is now May 2014, and I never heard from her. There may indeed be something in the very tiny fine print that says that the charge will be renewed monthly, but I have screenshots of the order form I filled out and the receipt I received from them, and nowhere is it mentioned that the charge will renew.

I was charged a monthly subscription fee three months in a row without any notification or my agreement. In January I signed up for Depositphotos monthly $69 subscription and after I had downloaded the photos I needed I stopped visiting the website. A few days ago I realized that they had charged me the same fee in February, March, and April! I contacted their customer service and I received an email that they cannot refund the money back to me but they can issue me a $69 credit that will not expire and I can use at a later date. Well, I don't need these credits, and it's only logical because I never requested the subscription to be renewed automatically. I never opted in and customers should be notified beforehand so they can react and stop it if they want to. I see this as a practice that's misleading and unfair to the customer and they need to correct it. I gave Depositphotos a chance to fix it before I report and review them but here we are. Recommend anyone to stay away from Depositphotos, you will not regret!

On 1st April I've received an email with a 15% discount promo code" from depositphotos.com I have signed up and subscribed for 100 images per day which they charged me $560.15 using skrill payment method. Invoice No. â„- S-1340921 Note: I have everything screenshots, invoice, payment info, voice recording, and all emails After 3 days they blocked my account for no reason, without even sending me a notice or warning. I tried to contact them but no one answered my call I contact their live support, the only message I got from them was "Please, write to their email address" All emails and phone calls to seek an explanation have been ignored. And any attempt to highlight complaints on their Facebook page leads to an immediate ban. I've filed a complaint with the Better Business Bureau (bbb.org) against them and I hope they will help me to solve this problem and get my money back

Last month I purchased 150 credits pack, I've only used 12 of 150 credits but on Friday when I logged in into my account I found no credits available to my account. I asked live support for help and she said "There is nothing I can do for you, write to [email protected]" only shows incompetence. Honestly I will never ever suggest this to anyone to use Depositphotos as a Micro-Stock Photo Agency They do not care about their customers and treat them extremely poor. Since then I have had no response. I have called them again. On the phone I got a very rude person who refused to help. Needless to say, I am long past 2 business days and my issue is not resolved. I did not receive my remaining credits. However, they sent me a new email of 20% discount to purchase a new credit pack. I will be contacting the authorities and ombudsman if I do not get access to my money very soon.

I purchased one month and they charged me for three. I immediately contacted them after the first month was up, to ensure there would be no future charges, but they neither responded to my email nor picked up the phone any of the times I called. I have finally been able to make contact with them, but they are refusing to refund the two months that were unusued and unauthorized. Very poor customer service and business practice.

I tried this service a couple months ago with their free trial, and after downloading the images for free I decided for a subscription plan because of their very low prices. I think that the quality of their images is really high, some of their photos look really adorable! Also, once I faced issues with the download of one image, and their customer service replied me in light speed, I was impressed by their employers. I'll keep on using this service for sure, strongly recommended!

I love the photos on this site. The are of excellent quality and cheap too. I've used their images in two projects now, and plan to carry on using them in the future...their client support is quite good too, I had an issue with my downloads and they sorted it within 24 h. Excellent all round.

They have all images I need in my projects in very good prices. Very precise search engine. I have used this stock for more then a year and I see how they grow fast and implement new functionalities that are very useful. They seem to make a lot of effort to get portfolios of the best world photographers.

They have great photos and images that will suit to every need.

I got to know Depositphotos when I saw their free trial offer in a microstock blog. Besides this option they do have low prices which was a nice surprise. Being a small-scale graphic designer, I'm not fond of wasting hundreds of dollars for a monthly subscription. At Depositphotos it's not the case. I'm using a 1-month subscription for $59 giving me 5 images per day. That is a really cost-effective venture. Why else they are worth working with - they are growing very fast. When I started using their services, there were around 5 million images which was also quite good. Now they have more than 8 million and that's for less than a year. I'm impressed. I'd recommend to you Depositphotos if you're expecting high quality for reasonable money.