Untrustwothy

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Kieraf160's review of Talk Talk

★☆☆☆☆

“Untrustwothy”

Written on: 13/01/2020 by Kieraf160 (1 review written)

I had no option but to switch my broadband with them and complained they'd hiked up the cost. Having to do without the service for 4 days as they say they 'need time', despite 2 weeks notice of switch? I've now received an email saying that 2 weeks isn't enough notice and there will be a delay!
My boyfriend also had the same problem when he tried to switch and 1 year later they are still sending him bills for a service that they HAVEN'T provided. They continued to make excuses after excuses and their 3 engineer actually cut the line then said an outside issue? They have sent debt collector's letters to him and threaten court action. Thankfully, we had kept all emails and other correspondence that proved he had not received the service that they were charging.
Hate this company absolutely horrific to try and deal with; no faith in getting the set up sorted.

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