Very poor, there are better options.

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★☆☆☆☆
1.4 / 5
8% of users recommend this
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  • Reception

  • Customer Service

  • Reliability

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Bitbat's review of Primus Telecommunications

★★☆☆☆

“Very poor, there are better options.”

Written on: 11/02/2020 by Bitbat (1 review written)

I am a customer and I would say that my internet isn't the best. I don't pay for the internet as one of my family members does but the speeds are not as advertised.

Usually the router has issues and so needs to be reset once in a while. A couple of weeks ago I had an outage and so we had to wait days before it got fixed.

Customer service is a joke with the only advice being "turn it on and off again".

Fibre internet is coming to my neighbourhood so I will be leaving this company soon. My internet speed is usually 10 for download and even lower for upload.

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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