Avoid at all costs.

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  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

ademoss's review of Chess Telecom - www.chesstelecom.com

★☆☆☆☆

“Avoid at all costs.”

Written on: 25/10/2019 by ademoss (1 review written)

Worst customer service....Ever!
I became a client of Chess more than 10 years ago (my previous provider was bought out by Chess PLC) & where I was initially impressed by their low (compared to BT) prices, I have had nothing but trouble, & whilst they may be one of the top 100 places to work, they have by far the worst customer service I have ever had the misfortune of encountering. Be very aware of their T's&C's as their contracts are lengthy & very difficult to get out of.

It seems to me that their shareholders are their priority, not their customers.

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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