OneSimCard - www.onesimcard.com Reviews

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OneSimCard - www.onesimcard.com
★★★★☆
4.0
80.0% of users recommend this
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“As long as you know how it works”

★★★☆☆

written by on 14/05/2013

There was no way to test it from the US given the way that Verizon works, but it worked just fine with my i-phone when I arrived in England and then Lebanon. So in a way I felt lucky. Just know that it is an Estonian number and other folks are paying a lot to call it unless you set up a PEN for that country. That PEN can result in monthly charge. Many countries, particularly in middle east don't have a PEN option. Still, it gives one consistent number at reasonable cost. Not for everyone, but worked fine in this case. One last point... I give the onesimcard website and their instruction manual a one star. It is really hard to figure out.

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“utter garbage”

★☆☆☆☆

written by sim-traveler on 13/04/2013

If it sounds too good to be true, then it is. 1) non-transparent charges. money being eaten away for no reason. no way to check where money went from. 2) horrible set-up instructions and manuals. 3) horrible website that was probably designed in 1998 4) no iphone app 3) doesn't work in some places advertised as working. in Japan, never managed to send or receive calls or SMS.

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Onesimcard's Response to sim-traveler's Review

Written on: 30/04/2013

We have thousands of customers using our service in Japan without any problems. If you would like us to look up your account to see why texting wasn't working for you, then you will need to contact us at www.onesimcard.com/contact.php.

Our charges are completely transparent and listed online. Money does not "disappear" unless you are making calls, sending texts or using data. There are no connection fees, maintenance fees or other hidden charges of any kind.

Dialing is the same as with any other phone when abroad: 00 or + followed by the country code and phone number. For example, to call our customer service number in Boston you dial 00 1 617 313 8888.

Thank you,
OneSimCard

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“possibly the worst customer service EVER”

★★★☆☆

written by on 23/03/2013

in theory the service is great but i experienced a lot of calls (over 20 in a day in more than one country) that were dropped after 10 seconds The unprofessionalism and the rudeness of the customer service department was unbelievable I was also unable to top off my card on line due to a exp date change on my CC and it was impossible to correct - Customer service is open from 9-5 Eastern time on weekdays and they just don't reply to messages or email messages Just terrible

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Onesimcard's Comment

Written on: 30/04/2013

Live customer service is available 24/7 and you can update your credit card info at any time by logging in to your account at onesimcard.com.

When you are in an area with a poor cell signal, there is always the possibility of a dropped call just like with your regular mobile service provider in your home country. You can always submit details of your call issues online at www.onesimcard.com/contact.php and customer support will investigate and reply accordingly.

Thank you,
OneSimCard

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“Onesimcard just works”

★★★★★

written by on 20/03/2013

Onesimcard service is the least expensive international mobile roaming service I could find. I tried other providers, like ekit or maxroam, worldsim. They all cost more and do not work as reliable as onesim. Data is very affordable now with new internet data packages. Good responsive customer service. Great user interface - easy to navigate, get calling records, activate discounts,etc. No tricks. Strongly recommend.

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“customer service horrible - dropped calls”

★☆☆☆☆

written by wdchuck1 on 08/01/2013

Worked well for a few days in Israel and then in Spain dropped calls after 10 second duration. Customer service is miserable - no toll-free number - 15 minute wait for customer service and then they told me that the dropped calls were my fault Bye. Bye

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Onesimcard's Response to wdchuck1's Review

Written on: 30/04/2013

Of course a dropped call is not "your fault", is is the fault of having a poor cell signal where you were located at the time. This can happen with any mobile service provider including your regular wireless company you use at home.

Thank you,
OneSimCard

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“Best Value ”

★★★★☆

written by peressin on 04/12/2012

I have been using OneSimCard for several years and consider it a good value and a very customer service oriented company. I travel to Europe several times a year and have been able to easily conduct business in the USA from Europe using the OneSimCard. I highly recommend using them.

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“painless travel and home phone”

★★★★★

written by noah777 on 16/11/2012

Really the best travel phone service ever. (Have used Sprint and T-Mobile) Rapid shipment of phones, always what I ordered. Once I needed some service on a phone I messed up and they took it back and corrected the problem at no cost. The price is really good and I can use the phones while traveling and at home also. I add PeanutsLD and anyone can reach me anywhere. Why would yo use any other service ?

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“Great service for roaming”

★★★★☆

written by on 15/11/2012

hello-using onesimcard.com as referred by a fellow aviator friend. we spend a lot of time on the road abroad and need to be in touch with various people (local and international) and be reachable as well. got the new international phone with no dial back function - basically dial and wait to be connected without doing anything else. works well and easy to use. would not mind getting a better ring tone on those phones, but you can use the sim card on iphone or other if you want. would recommend to anyone travelling a lot. easy to use and control cost.

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“Savings are great wheerever I go campared to my...”

★★★★★

written by on 13/11/2012

Savings are great wheerever I go campared to my cellphone carrier. The only problem is you need an unlocked phone.

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“The best SIM on abroad”

★★★★★

written by on 12/11/2012

When I used to live in Manila, I started to use this SIM. Whenever travelling, I use this: in Nigeria, UK, France, Italy, Spain and US. Cheap rate and easy recharging system are NICE!!!

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“Awesome Idea and Awesome Item”

★★★★★

written by scoulis85 on 08/11/2012

In preparing for a work trip, I purchased a OneSimCard to have with me in order to avoid high US Carrier International Roaming Rates. The OneSimCard is not only easy to use, but provides a very user-friendly website and online account. The webportal contains all the information you'll need to know when traveling abroad from calling rates for all countries to how to forward your calls. Overall, I am very pleased with my OneSimCard and I highly recommend it to all travelers.

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“Great for Overseas”

★★★★☆

written by on 07/11/2012

They were a big help. I was looking for a sim card that would work in a cell phone I purchased in Germany. Both the sales and technical staff help me out an got me working at what I think is a very reasonable cost. A little more "tech talk" than I could handle, but they worked there way through it for me.

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“Should have had one years ago.”

★★★★★

written by richb_singapore on 07/11/2012

Received my OneSimCard through The Wise Traveller recently just in time for my trip to Hong Kong and it works beautifully. Still getting used to some of the features and potentials however in the first week of use can clearly see the huge value/benefit to the cost of my roaming calls. If this first week is any indication then my bills are going to be at least 70% cheaper if not more. The call back feature is not as inconvenient as I first imaginged it might be, although on the first call I was a little confused as to what was happening, after couple of calls it was straight forward and very quick. SMSing work beautifully. It would be perfect in a dual sim phone so removing the need to transfer all your contacts. Hint: use/add +(country code) preceding to all your contact numbers, in place of any local international dialing code you may have, I had a number without codes at all and didn;t realize until I checked.

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“Practical and affordable”

★★★★★

written by on 06/11/2012

Iam very impressed with their services .Found out from their sight that they sell unlocked phones at a reasonable price and the calling rates are much lower.If you are travelling outside the country ,I suggest you try One Sim Card.I like my phone but found it a bit small ,but i did have a choice of buying a more expensive phone

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“OneSimCard Service is Great!”

★★★★★

written by on 03/11/2012

I have used OneSimCard for over 3 years now and have no complaints about their service. If I e-mail them, they respond promptly. You can deal with the same representative until the issue is resolved, which is nice. Also, I recently had an issue and, within 30 minutes of my posting my issue, I received a phone call to discuss it!!! That is unheard of - thanx, Stephanie!

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“THE international card !!!”

★★★★★

written by oshka90 on 01/11/2012

This is great. No matter where I go I can make phone calls and I know where I am standing as for prices. There is a pricelist online. The calls are clear and easy to dial. What more does one want when going abroad ??? It is easy to install, as long as u have an unlocked phone. Getting an unlocked phone might maybe cause a problem. But once u have an unlocked phone it is easy instlaling. I would recommend this to anyone travelling abroad wether it is multi places or just one place abroad over and over. I like the fact that I can even use it in the US also. And the fact that the card does not expire after a month is great too. Who ever travels every month of the year right ?? So u dont loose ur money due to not using it for a lill while. Easy to recharge online, easy to dial with, and just all around a great item to have for international travel. Enjoy your card AND your travels :) I know I will.

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“One Sim Card Revie”

★★★★☆

written by on 17/10/2012

I have not begun to use my sim card. I will need to update my review once use begins. Still, The card arrived at our home only a couple days after I placed the order. That night, I attempted to set it up the card on my international phone. The instructions were a bit confusing causing my husband to contact customer service. One Sim contacted him in a timely manner and we were able to resolve the set up issue.

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“good product”

★★★★★

written by sbryen on 16/10/2012

The OneSimcard is a good deal for those traveling abroad. I put it in my Android phone and it works fine. It is much less expensive than other alternatives.

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“One sim card for Global Roaming”

★★★☆☆

written by rohitashagarwal on 16/10/2012

It is a great tool to save cost on communicaton needs for Voice or Data while travelling abroad.It works with any unlocked GSM Cell Phone and is easy to use and works around the world with a choice of carriers in the local country. Being a pre-paid card, you are in conltrol of your budget. The only negative I notice is the Cost of Sim $29.95 is bit higher as compared to those offered by its competitors

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“OneSIMCard is The Best Roaming SIM Card Ever”

★★★★★

written by EmilNivantha on 16/10/2012

OneSimCard is best because of FREE incoming calls facility in 150 countries. That's amazing for a roaming SIM Card. Not only that OneSimCard offers FREE sms they also provide sms receiving facility from my email address or from their website. This is great for me and my family friends. My friends and family don''t have to pay a cent to send a sms to me while I'm in travel. That's a great thing. Because of Data bundle offers and free incoming calls I can even use OneSimCard for long time visits in Europe countries. Don't have to purchase local SIM cards. OneSimcard call forwarding is totally free in many countries. This is great too because now I never miss a call, if I run out of battery in my OneSimCard phone all my calls route to predefined number to my home or any other number(hotel room or friend's phone). OneSim card has many more advantages. It can block instantly from OneSimCard user friendly web account if I lost my phone. At last I recommend OneSim card is one essential item in your travel pack for your trip to abroad.

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