OneSimCard - www.onesimcard.com Reviews

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OneSimCard - www.onesimcard.com
★★★★☆
4.0
80.0% of users recommend this
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“Workec find”

★★★★☆

written by on 06/01/2014

My unlocked sprint iPhone 4s worked without any issues for outgoing calls. I didn't get to test incoming calls but I kept receiving incoming calls from two numbers. From one number my phone rang but there was never any coonection, just equipment busy tone. The other number hat kept calling was a long non-English recording. I blocked both numbers

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“Exactly what you need”

★★★★★

written by K9doc on 02/01/2014

Prompt service, excellent web site, excellent price. Product works exactly as explained on the web site. No gimmicks.

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“You can pay a lot more and get a lot less.”

★★★★★

written by Traveler8 on 27/12/2013

Every time I have had an inquiry or needed a question answered their has been help available. The tutorials are very understandable. Lots of options and free features.

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“Reliable all around the world”

★★★★★

written by on 23/12/2013

It's not been better than having a phone service that runs with you wherever you go in the world. In my last travel I thought I could rely on VoIP phone apps, but that was a mirage. Not even thinking of having an international roaming which could cost me and my business a lot of money, I fell in love with onesimcard for all my communication during travel. Signing up was easy as 123 and the rate outstanding. Hope you also take a looke and save too!!! Initially I wanted to know if I could forward my phone line to onesimcard to receive calls before I made the purchase, but I immediately found the answer in the FAQ.

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“Best experience with OneSimCard”

★★★★★

written by on 18/12/2013

I purchased a onesimcard for a friend in Turkey. Everything was easy, from ordering to activating. I strongly recommend them to anyone traveling overseas. Thank you for a pleasant experience!

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“greatest sim card ever”

★★★★★

written by on 18/12/2013

Follows me all around the world, good quality of calls, competitive prices, how could I ever live before without using this sim card ?! web interface is top ! endless possibilities, so many possible phone numbers, fast delivery of sim card. Thank you !

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“How to keep in contact while travelling .........”

★★★★☆

written by on 13/12/2013

Finally I have found an alternative to outrageous roaming cell charges by purchasing a One Sim Card. I have tried several alternatives and have so far One Sim to be the Easiest, Cheapest and most reliable cell service while travelling. I travel approximatly 3 months a year, including Mexico, Asia , Thailand, Italy , Portugal etc. . What I like the most about using OneSimCard, you can reload online, avoiding phone charges as with other LD Sims, also beoiing able to log into your account and check and playback phone messages is the most convenient way to retrieve your messages. If you atre looking to be able to call forward your personal cell or house phone while travelling this works perfectly.( Just make sure when call forwarding your cell phone you do it from home, as forwarding while you are away will cause the all calls will be forwarded at roaming rates. PEN ( personal extra numbers) are great as well, and at a very affordable price. I finally was able to obtain my local area code in a PEN. By getting a PEN in my home area code, rather than paying 5 cents a minute to call forward to an area code within my province , i will now be able to call forward my home and cell cheaper yet, and have friends and family reach me just by dialling the PEN I obtained with same area code as home phone. I am very pleased with ONESIMCARD, and have recommended to fellow travellers I have net, who ask who is my cell carrier and how much do they charge. Currently in Mexico and saving a bundle on long distance rates.

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“Terrible data, but good calls”

★★☆☆☆

written by captainkiosk on 21/11/2013

I was unable to get the DATA portion to work correctly and unable to get a timely answer from onesim card support while traveling for three weeks. Naturally they are refusing my refund request. The phone call portion of the service worked as advertised. Be very careful signing up for the data service. A wasted $50

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“Great Service. It Is a Money Saver”

★★★★★

written by on 03/09/2013

I tried many roaming sim cards before. OneSimCard is by far the best. It is the best in terms of: 1. Connection quality 2. Lowest Costs 3. Most countries coverage 4. VOIP options 5. iPhone and Android app helping to make easy calls 6. Great Customer Support The service requires you to sit down for 30 minutes and learn how to use it. If you are not ready to spend 30 minutes, then this service is not for you. OneSimCard offers bunch of simple short videos that help a lot to figure out how to call, send SMS and how to configure internet data on your phone. It is a callback service. This means that you dial the number and then in few seconds your phone rings and once you answer the ring, you will get connected. This is hardly an inconvenience. There are iPhone and Android phone free apps from OneSimCard that remove the callback effect. Overall - this is the best roaming SIM I tried.

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“THIS IS A SCAM!”

★☆☆☆☆

written by DMR252 on 12/08/2013

Bottom line upfront: DON'T USE THIS PRODUCT!!! We were going to be traveling through Europe and I bought this SIM Card online, from OneSimCard.com, before we left because it claimed to work in every country that we were traveling to, but it didn't work in any of them. When I contacted the tech support, they gave me the "that's weird" explanation. Then, when I got back to the US and called to ask for a refund, I was told that it is not their policy to issue refunds for "technical issues" and not working in ANY of the countries I visited is a technical issue in their definition. I did successfully test the card while in the States before we left, but it didn't work in Europe. Again, their website listed these countries as covered and we were in major metropolitan areas and it wouldn't work on any of the cell phone carriers I switched my phone to.

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“AVOID THIS COMPANY”

★☆☆☆☆

written by bklynb on 21/07/2013

This company is the WORST - there are much better services out there. They make it seem like their fees are minimal and they gloat over the fact that Rick Steves thinks they're legit. What's more is that you'll receive a notification 10-months in informing you that you'll forfeit your balance if you don't continually recharge your account with their absurd minimum of $25 per recharge. So even if you have $24.99 in your account, the only way to keep that balance is to give them an additional $25 every 10-months. This is pathetic ... it's a scam. When you email customer service ... what's their response? "Well, you agreed to our terms and conditions." Now talk about stellar customer service. Plus, their actual service in Europe is horrible. There's hidden fees and the signals are weak. Just buy a simcard once you land in Europe or whatever your destination of choice might be ... you'll avoid the sneaky fees of OneSimCard and you'll actually get a local number, not one from Estonia.

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“Hidden charges”

★★★☆☆

written by lyczak on 19/07/2013

Got my Onesimcard today and installed it in my phone. While I am not going to Europe for a month yet I of course wanted to make sure the card worked and all my questions on usage would be answered before we left the US. I followed all the instructions to the letter. OH - did not know US number issued AFTER activation is only good 30 days! Now I have to pay another $3.99 to keep the US number for our trip. DECEPTION! Mybe the instructions somewhere should have cautioned to not activate until just before your trip. No, this was not about "knowing more before the purchase" it is about knowing what to do AFTER receiving the card. Don't activate until just before you are ready to go should be the instruction. Customer Service was not helpful at all! Just said sorry about that!

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Bklynb's Response to lyczak's Review

Written on: 21/07/2013

Complete deception. This company is the WORST - there are much better services out there. They make it seem like their fees are minimal and they gloat over the fact that [name removed] thinks they're legit. Get ready for this, too ... you'll receive a notification 10-months in informing you that you'll forfeit your balance if you don't continually recharge your account with their absurd minimum of $25 per recharge. So even if you have $24.99 in your account, the only way to keep that balance is to give them an additional $25 every 10-months. This is pathetic.

Plus, their actual service in Europe is horrible. There's hidden fees and the signals are weak. Just buy a simcard once you land in Europe or whatever your destination of choice might be ... you'll avoid the sneaky fees of OneSimCard and you'll actually get a local number, not one from Estonia.

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“OneSimCard, China”

★★★★☆

written by on 13/07/2013

We ordered a OneSimCard and phone package in preparation for our trip to China. The SIM card and the phone were delivered promptly to our mid-west US home. There were some initial challenges setting up the phone, the printed instructions were very limited and confusing. However, the customer service department was very helpful and walked us through the set up procedure, even calling us back at home to insure that the set-up was successful. The phone and the SIM card worked as they were supposed to on the trip, the only challenge was getting used to the time delays for connection and time lags during conversations. The reload process was invisible to us, but we received prompt notification of the reload actions. We do recommend the OneSimCard product for people traveling who need or want a low cost reliable communication device. The only challenge while on the trip was the limited written instructions; the web site for OneSimCard was not available in China due to government policies.

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“One SimCard, in China”

★★★★☆

written by teom on 12/07/2013

We were scheduled to travel in China and needed an international capable phone. We purchased an unlocked phone and international SIM card from One SimCard. The phone and the SIM card were promptly delivered to our home in the Midwestern US. Because we were unfamiliar with this particular phone system we experienced a little difficulty initially setting up the phone. The One SimCard help desk was most helpful, including returning our calls and walking us through the set up process. With the help desk we were successfully able to get the phone operating. While on our extensive trip to China, the phone and the card worked well, but the few second delays in connection and voice transmission did take some getting used to. Probably the only challenge we encountered was that the included instructions with phone and SIM package were very minimal. While we were still in the US, we were able to access the online version of the FAQ and assorted instruction. Unfortunately that service was unavailable in China, as China routinely blocks access to foreign communication devices and services. We recommend this product as a suitable product for people doing international travel at a reasonable price. Tom and Sue

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“Great service and so easy to use”

★★★★★

written by on 06/07/2013

I have used this service for the first time this year after reading an article in an airline magazine. It appeared to me because I travel a few times a year but always to different countries and I was sick of having to buy new SIM cards for each country. The service has been really good once you get used to it! Tha website is very helpful and easy to use. Recharging is traight forward and the VoIP app is also a useful addition. The ability to buy additional numbers has helped keep the cost down for friends and family but does make it a little awkward when you have to tell people to text to one number but call another - unless I'm doing something wrong! I haven't used all the features yet so I cannot comment on the Internet options.

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“Easy to use”

★★★★☆

written by on 17/06/2013

Great phone to carry around because you can get a 1-866 number to receive calls free of charge to your friends. Special codes allow you to text only for 0.15 cents per text from foreign countries. You don't have to call your calling plan and guess how much they would be charging for international calls and texting!!!!

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“Easy and fast”

★★★★★

written by padv on 12/06/2013

I was able to get the OneSim card easily and quickly. It works well as a 2nd phone that I use when I can't get good hotel internet access for Skype or when I'm not in Wi-Fi range. The rates are great and keeps me from getting large AT&T bills when roaming. The US PEN also let's my family reach me. I would recommend this to anyone who is cost conscious and needs a reliable method for communicating when outside the US.

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“One Sim Card the best!”

★★★★★

written by asjacobs on 03/06/2013

Easy, great customer device and quick dilivery. The web site is easy to navigate and set up the card. Reasonably priced.

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“Just what I was looking for!!”

★★★★☆

written by Deneese12 on 27/05/2013

This is what you need if you are traveling abroad and you need to get in contact with people back in the states. The sim card works and the rates are reasonable. If you need a phone to use internationally, you can get it from them too!!

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“OneSimCard Review”

★★★★☆

written by on 23/05/2013

Easy to enroll and the prices seem good. I haven't used it overseas yet, but the test here went smoothly.

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