Worst Service I came across

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★☆☆☆☆
1.0
8.0% of users recommend this

Guest's review of Lycatel www.lycatel.com

“Worst Service I came across”

★☆☆☆☆

written by on 22/12/2013

In last +6 months I have tried different calling cards and lycatalk is worst among them.
1. First time ever I faced voice quality problems with some phone service. It was not the case for each call but other providers gave me 100% satisfaction.
2. Once I recharged for $10 within 3-4 days they increased their rate from 1 cent/min to 1.5 cent/min. How can they increase 50% rate suddenly, on top of that they are not ready to refund me for unused amount, when I bought service they guaranteed for certain rate, if they cant stick to it at-least release me.
3. Their speed dial is worst, so many times it connected me to wrong numbers and I had to apologize to the other person.
4. Most of text boxes on their site doesn't allows copy-paste, every time while putting numbers I have to type rather than copy-pasting from my common list. I hope they read this and correct those errors, it is frustrating to write all those numbers again, it even don't allow to copy text.
My suggestion is to avoid them.

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