Over zealous staff

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Rolex11's review of Jet Petrol Stations

★☆☆☆☆

“Over zealous staff”

Written on: 30/03/2022 by Rolex11 (2 reviews written)

Been using jet turnpike garage now for well over 5 months and never had one issue until yesterday....

Having used the petroleum pump I went inside to make my card payment and was approached by the franchise owner and a member of his staff....

I was told that I was stalking and harassing a member of his staff I told him that I went in on Sunday looking for ice and something quick to eat when I asked a member of staff how much for the ice because there wasn’t a price for it she said she would find out she told me it was 1.50 I said that is too much for a small bag of ice and said I’ll get it from somewhere else....

So I still look around for something quick to eat so decided to have a subway inside their garage the member of staff that served me was very pleasant and helpful on me choosing the right sandwich....

In eating my sandwich we entered into a conversation that went on until she finished her shift....

On leaving she said that she was going and I said ok good talking to you take care...

I suddenly remembered that I needed ice for my condition which requires me to drink 3 litres a day so that I don’t build up too much Uric acid....

So I left and went to Lidl but it was closed so I went to a shop and purchased two bags of ice...

On returning to the same garage on the following Tuesday I was told that I was stalking one of their staff so I said are you having a laugh having continuing my conversation with the franchise owner and one of his female staff I told them that they need to be careful what kind of words and language they use and told them that I could seek legal advice regarding his behaviour towards me....

He apologised to me and I said apology accepted in future I will be paying at the window and not entering into the shop because I don’t want to me falsely accused again...

To be fair when I was talking to the female staff while eating she did mention about certain problems they get with customers during the night shift but to tar everyone with the same brush is wrong...

  • Turnpike

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  • unleaded

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