Rude & unhelpful.

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BP Petrol Stations
★☆☆☆☆
1.3
From 105 reviews
10.0% of users recommend this

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Chelseahound's review of BP Petrol Stations

“Rude and unhelpful.”

★☆☆☆☆

written by Chelseahound on 06/09/2016

Had to use this station as I was very low on fuel, I have previously had poor customer service but this time was particularly bad.

We use BP fuel cards and garage I usually use (Frazers of Marlborough) and pass the card to the cashier and the scan the card and enter pin and mileage - very friendly staff.

At this station the cashier is rude and patronizing. He suggested that I need to learn how to put my card in the machine although he would not explain and just kept saying put it in the machine properly. Customer service is a complete mystery to this man. if he is employed he requires training if he is the owner perhaps BP need to check thier sites.

  • Blagrove Swindon

    Which branch did you use?

  • Diesel

    What type of fuel did you purchase?

  • How do you rate the customer service?

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