Having had to make a claim in the past it was hassle free and an excellent service. I did not hesitate to go to Vetsure for a policy for my new cats

Been with Vetsure for a while with 2 dogs now got a puppy insured too. Very happy with the service, staff very helpful if you have any queries so overall extremely pleased. would recommend to family and friends without any hesitation.I

It was easy and fantastic to set up with no issues. With the little fluffy one being so adventures and a bit of a trouble maker it is nice to have a piece of mind if anything was to happen. It’s the best pet plan around.

Vetsure are reliable easy to contact and overall very helpful, my 4 dogs have been in great hands. I would recommend their service to family and friends.

Have two dogs insured with Vetsure, one of them has unfortunately had several surgeries. Vetsure have paid my vets promptly every time. Am on a few breed specific Facebook pages as well, and looking at comments on those the premiums I pay are highly competitive! 100% highly recommended.

I cannot recommend or thank vetsure enough for the service they provide. They literally take away any worries having pets cause. If only they could magically remove any illnesses or accidents they would be the Mary Poppins of all insurers! In 2022 one of my cats had multiple trips to the vets which ended up in 2 separate claims, the most recent was feline asthma. Knowing I only had to pay the vets the xs is so reassuring when the bills mount up. Claims process is beyond easy.. the vet does it all, I receive an email with a link to check what the vet has put and electronically sign and the vet is paid within days of me signing. Thank you again, you have a loyal customer for a long time.

Even though it costs it’s worth the piece of mind. Always responsive and process claims really quickly. Ideal that where possible the vets can make the claim and when not possible the payment has been processed really quickly. Have recommended to friends.

It was our first claim so I had no idea about the process but all the staff were very friendly and informative and really didn't mind "hand holding" throughout the whole process

my dog had a nodule removed, and the resolution of the fees went extremely efficiently

This is the 3rd pet insurers I have used and I find this one to be the best and fastest refund service of all of them, its quick and easily can be completed online and the upfront costs are extreamly resnable compared to the others. I have had to make several claims for my old rescue cat and have had no issues getting a fast and refund for all of the applicable costs with no arguments or having to play e-mail tennise to get my claiim handled quickly and fairly, well done Vetsure you get my vote.

I was worried my dog wouldn't be covered as i had an incomplete medical history and he got his injury so soon after adopting him, but Vetsure covered it in the end. The only criticism I'd have is it took a while, but I gather there's a backlog and they let me know so it was ok.

Having the annual health plan is really reassuring as a pet owner; knowing that there aren't going to be too many scary vet bills really helps with budget setting, particularly in these testing times. The process is easy to set up and there are many benefits including regular health checks for my little pup. The monthly fee is affordable and includes regular flea and worming treatments and annual vaccinations. I would definitely recommend this to a friend.

Earlier this year we had to take our Bichonxpoodle Sacha to see our vet as he had a nasty looking lump on his front leg. This was treated medically by the vet but unfortunately the medication did not work. As a last resort the lump had to be removed surgically. The operation was successful and pathology found that the growth was not cancerous which was a great relief to us. We were insured with Vetsure Pet Insurance the lovely lady at the vets told us not to worry they would submit the claim for us. We heard from Vetsure Pet Insurance to say they had received the claim and then again to inform us it was all paid and sorted out. There was no bother or fuss just great service.

We have recently become the proud owners of Sidney our miniature wire haired dachshund and thought we should probably have him insured from the get go. We are more than happy with the service we have received from Vetsure so far, thankfully we have not needed any more than good customer service at the moment and long may this continue but we are sure that if we do need help and care in the future we are confident that Vetsure will be there for us.

Great service meaning my puppy daushand is covered if anything happens

From the beginning of my phone call I found that my different options were explained really well not pushy I was sent various options to go over in my own time which I did like the process was simple and I’m very pleased with the pet insurance I went for would definitely recommend to family and friends

Very helpful and friendly staff from day of getting the quote. Had been referred to Vet4sure from my vets and they were very helpful and informative. Had changed from previous insurance company due to huge price increase, however Vet4sure offered better quality cover anyway.

I find that it was the best insurance company and they have been so helpful and when I phoned up very quick at answering and very polite and they seem to care about the animals and very good at settling the claim no problems at all and I also fill that the company are genuine and know about the conditions of the animals

Both our dogs are covered by Vetsure Pet Insurance. When our first dog was 8 months old we found out that at some point she had broken her femur and needed surgery. We had no idea how she'd done it, but not discovering the injury immediately meant it would be harder to fix. We decided she should have a total hip replacement. It was a traumatic experience for our whole family, she looked so poorly it was heartbreaking. I'm pleased to say she has fully recovered and bounds around like any other dog. Claiming our costs back could not have been easier. They settled our bill straight away and didn't quibble over anything. They worked with my vet and the veterinary hospital so the process was so simple, no lengthy forms and no fuss. The last thing anyone needs when they have a poorly pet is to have to fight over costs with their insurer. Vetsure allowed us to put our energies into getting Betty well again and not have the worry of unpaid vets bills. My only criticism is that I took out the maximum amount of cover, but still needed to pay £3,000 towards the cost. However, I think that in most cases the cover would have been adequate, just not for such major surgery and complicated aftercare. I would not hesitate to recommend them to any one, brilliant service, many thanks.