Vetsure Pet Insurance Reviews - www.vetsure.com

2nd Floor Titan Court, 3 Bishop Square, Hatfield, AL10 9NA
★★★★★
4.8 / 5
98% of users recommend this
  • Customer service

  • Value For Money

Description (provided by business)

Vetsure was founded by vets who had become increasingly unhappy with existing pet insurers - now a rapidly growing network of vets across the UK promote us. Vetsure policies offer lifelong cover of up to £5000 per condition each and every year that the policy is active - policies cover an unlimited number of unrelated conditions every year so are not the same as other policies with a fixed or time-dependent vet fee limit. By working closely with partnered vets, we aim to offer genuine value for money and the reassurance that pet owners need - especially at those stressful times of accident and illness. There’s still a long way to go in this very competitive and confusing marketplace and we greatly value your feedback to help us continually improve.
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Vetsure Pet Insurance - www.vetsure.com

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Latest Reviews

★★★★☆

“Pet Plan Review”

Written on: 11/08/2019 by Ash-CarniePollock (1 review written)

We have been happy with our plan. It's a bit pricey as our dog is a pedigree and had a major accident, but we were happy with the speed the claim was settled. We haven't had any problems with the insurer so we would recommend them… Read Full Review

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★★★★★

“If you value your pet get this.”

Written on: 10/08/2019 by mdWarren242 (1 review written)

Our dog was diagnosed with liver cancer and needed extensive tests and lots of medication. Gesture have been wonderful enabling me to give my dog the very best treatment… Read Full Review

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★★★★★

“Great service”

Written on: 07/08/2019 by Sandra177 (1 review written)

A very comprehensive insurance. When we had to make a claim and there were bills from two different vets and a therefore a claim made up of several parts and the vets failed to state this as promised, and we only got paid for one part, one phone call was all it took to ensure that we got all the rest of the money for that one claim… Read Full Review

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★★★★★

“Pet owner”

Written on: 05/08/2019 by GenevieveZiegler4 (1 review written)

Very good value for money. Have not had to use insurance but my friend has and said it's easy and quick… Read Full Review

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★★★★★

“Very good insurance for our dog.”

Written on: 05/08/2019 by Madysone1971 (1 review written)

Great pet insurance company, had to make a claim for our pet & they paid up straight away, would reccommend… Read Full Review

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★★★★☆

“Feel safe with this insurer”

Written on: 05/08/2019 by vergs (1 review written)

Vetsure was recommended by my vet. I trust my vet, so I know they would never advise me badly. Consequently, I feel that if my dog needs treatment, there won't be any financial issues to think about. I haven't had to use my dog's insurance policy yet, but my vet assures me there will be no problem if ever I need to. Here's hoping I don't!… Read Full Review

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★★★★☆

“Good but expensive!”

Written on: 05/08/2019 by Jonno133 (1 review written)

To be honest, we have not had to claim against our insurance yet so therefore we haven’t really put Vetsure to the test. However, we like the level of cover that is offered an the fact that the vet claims direct from Vetsure and that we do not have be piggy-in-the-middle. Our dog is only 4 years old, so i guess the next ten years will be the test for Vetsure. All good so far though… Read Full Review

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★★★★★

“Excellent service ”

Written on: 05/08/2019 by Bigsteve264 (1 review written)

I've been a customer for 5 year now and had no problems, my wife is a customer to with luna for 4 year and had no problems, would recomend to my friends and family… Read Full Review

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★★★★☆

“Very easy to deal with I know that this isn't the...”

Written on: 05/08/2019 by Walti (1 review written)

I know that this isn't the cheapest insurance you can get for pets but sometimes paying a little bit more gets you a much better service. Your vet deals with the insurance company directly and it only takes a couple of emails and everything is completed. Vet fees are so expensive that you cannot afford not to have a good insurance policy for your pet and with vetsure we found one. … Read Full Review

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★★★★★

“Excellant ”

Written on: 05/08/2019 by AllenLindaM (1 review written)

Excellent service Toby was unwell for a time but the company was great no problems with dealing with them at all best pet insurance you could get… Read Full Review

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★★★★★

“Bert”

Written on: 05/08/2019 by Islandfree19 (1 review written)

Vetsure have always been quick on any questions asked, very easy to set up… Read Full Review

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★★★★★

“5* ”

Written on: 09/05/2019 by Fletch1964 (1 review written)

Very professional service gives you confidence and you can speak to real people, who I might add nothing is too much trouble. Keep up the good work many thanks… Read Full Review

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★★★★★

“Very Good Service”

Written on: 16/04/2019 by maureenlock (1 review written)

When my dog was ill, I claimed the vet fees from Vetsure and they were very helpful and paid without delay. I would definitely recommend them… Read Full Review

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★★★★☆

“Protecting Winter at any cost ”

Written on: 27/03/2019 by hqPatterson227 (1 review written)

Winter is precious to myself so having this pet insurance means she is well protected should anything happen to her. I took out the highest insurance for her because she is worth it… Read Full Review

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★★★★★

“Settle bills quickly ”

Written on: 27/03/2019 by PaytonBolton (1 review written)

Brilliant company who settled the bill directly without quibble and checked on Charlie’s progress throughout his pre op and post op… Read Full Review

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★★★★★

“No fuss claim”

Written on: 26/03/2019 by Kipling3 (1 review written)

Sadly some months ago our little kitten Sheba got very ill and eventually had to be put to sleep. Because our vet recommends Vetsure we had already signed up. When we had to claim it was hassle free and Vetsure took care of everything. So when we got a new kitten and later a puppy we had no hesitation in insuring them both through Vetsure The staff are very friendly when you call them and you feel they really care about your pets. I have no negative points at this time … Read Full Review

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★★★★★

“Very good ”

Written on: 26/03/2019 by suzannehart (1 review written)

Fantastic staff and very helpful to helping me chose what was best for me and my puppy. Very happy. I would recommend to my family and friends. Good value for money and covers my pooch for life time cover with is good and runs alone side my vets so excellent and easy to access. … Read Full Review

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★★★★★

“Easy to set up”

Written on: 26/03/2019 by Poppybenson66 (1 review written)

Very competitive in price for policy nice to have piece of mind for our Poppy if the worst were to happen… Read Full Review

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★★★★★

“Trusted”

Written on: 26/03/2019 by Donaldsonne431 (1 review written)

I have had only one occasion to make a claim with this company, and i have to say it was really smooth and easy. From start to finish everything was handled through my vets. I would highly recommend… Read Full Review

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★★★★★

“Remy’s insurance”

Written on: 26/03/2019 by EmmaConde (1 review written)

Easy to set up & great friendly phone operators, phone operator explained every aspect of policy indepth… Read Full Review

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