Vetsure Pet Insurance Reviews - www.vetsure.com

★★★★★
4.8 / 5
98% of users recommend this
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  • Value For Money

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Vetsure Pet Insurance - www.vetsure.com

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Latest Reviews

★★★★★

“Great pet insurance ”

Written on: 28/07/2022 by Diy53 (1 review written)

I have only been with vet sure since we got our dog .and up to now haven't made a claim but it's great knowing we have a good insurance behind us We get up dates and renewals price every year. I would recommend this company… Read Full Review

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★★★★★

“Excellent ”

Written on: 25/07/2022 by Tdmoore (1 review written)

Always have excellent service, the staff are so helpful and generally love animals. When I lost my dog Hugo they were fantastic in sorting the insurance out and we even received a card from the staff, the thing that sets them out from the rest is they even asked how Bella my female was doing and how they could help us with her and the loss of Hugo, it’s the little things like this. Paying any vets bills is so easy and they deal with any requests quick - I can’t fault them and I’d very… Read Full Review

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★★★★★

“Fantastic service”

Written on: 23/07/2022 by 193Hahn (1 review written)

Vetsure keep me up to date with information emails which are useful, and on the occasion I have had to make a claim it was so easy with my Vet able to do the necessary paperwork on my behalf… Read Full Review

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★★★★★

“Good value for money ”

Written on: 22/07/2022 by pottsclare (1 review written)

Good , easy to complete the on line forms Reasonable quote Easy to access information… Read Full Review

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★★★★★

“Very friendly service. Would highly recommend.”

Written on: 22/07/2022 by Bertie22 (1 review written)

Very friendly service. Would highly recommend… Read Full Review

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★★★★★

“Brilliant service and team”

Written on: 22/07/2022 by Sariahm256 (1 review written)

Brilliant service and team members. The most helpful and considerate people on the other end of the phone. No hassle when making a claim. Prompt payment… Read Full Review

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★★★★★

“Great service ”

Written on: 22/07/2022 by Gazhudds (1 review written)

Think that is is really good as it is so much for each illness it is quirky e expensive but compared to other sites you do get a lot more from other sites it’s also really good that get free flea and worming tablets and nails clipping and booster jabs… Read Full Review

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★★★★★

“Easy to arrange and renew ”

Written on: 22/07/2022 by DEHarris (1 review written)

Easy to set up and renew. Pleasant and helpful customer service team. Thankfully have not needed to make use of the insurance so can comment no further… Read Full Review

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★★★★★

“Reassuring”

Written on: 10/03/2022 by OurKenzie (1 review written)

I have been with Vetsure for about five years now. I have always had an excellent experienced with them and even one the extremely rare occasion when there was an mis-understanding, it was resolved professionally and very quickly. Their main strength is that they understand the bond you have with your pets. They know how important it is to you to get the correct information, they deal with claims very efficiently and they take time to explain how everything works. It is so beneficial as it… Read Full Review

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★★★★☆

“Vetsure and our vet handled our claim very efficiently...”

Written on: 08/03/2022 by niMaloney484 (1 review written)

Vetsure and our vet handled our claim very efficiently once Vetsure received the invoices from from the vet via ourselves - first mailing was lost in the post or at Vetsure!!! Our vet sent copies of the originals and the claim was settled in a timely and very efficient manner and could not be faulted. … Read Full Review

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★★★★☆

“Quick & Easy Claim”

Written on: 07/03/2022 by MikeP91 (1 review written)

My cat Theo had an abscess on his tail which required two trips to the vet, injections and antibiotics. The process for submitting the application was quick and easy as all I had to do was fill in part of the claim form and hand the rest to the vet who completed the remainder. Payment was made direct to my bank account within two weeks. It's much easier having the insurance through your regular vet than having to deal with a 3rd party insurer. My only negative was that the excess charge was… Read Full Review

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★★★★★

“Stress free claim procedure ”

Written on: 07/03/2022 by Adoramus (1 review written)

We have had our now 8 year old bulldog insured with vetsure since he was a puppy. We had few claims during these 8 years and never had any issue with the claims procedure. It’s stressful enough to have an unwell pet, so stress free insurance claim helps immensely. Premiums are more expensive compared to some other insurers but we have always had good service from vetsure… Read Full Review

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★★★★★

“Best insurance company ”

Written on: 07/03/2022 by Beckylp (1 review written)

My dog seth contacted parvovirus in November. With it being a stressful time nearly losing him, having a trustworthy insurance company definitely helped. Vetsure have been very easy to contact and helpful over the phone with any questions I had. I will continue to use them for my dog… Read Full Review

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★★★★★

“I love vetsure”

Written on: 07/03/2022 by ovHarding243 (1 review written)

I love vetsure, we've had to claim twice for our cats (what a nightmare!). Vetsure have made things so easy and stress free, everyone over the phone has always been so helpful and friendly. Choosing vetsure and one of there partnered vets was definitely the best choice we've ever made … Read Full Review

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★★★★★

“Our first time”

Written on: 11/01/2022 by Posh78 (1 review written)

When our little girl became poorly, I was so glad that I had used vet sure. The claim was so easy as it was all taken care of through the vet practice, all I had to do was sign the email. When I had questions customer service were very helpful and friendly. Every thing was dealt with so quickly which was less worry, especially when you are already worried about your furbaby… Read Full Review

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★★★★★

“First claim for our 1 year old dog who ingested a toy”

Written on: 10/01/2022 by MagikDave (1 review written)

Excellent service provided by Vetsure, simple form to fill out online then sent by email and the rest is taken care of after paying your excess. Also all other vet visits after were covered with the continuation of claim. We like how the vets we use are linked to this pet insurance, it means you don't have to pay the upfront costs, Vetsure pays the vets direct! I would recommend getting the Premier Plus policy as we currently have the Accident Only policy which covered us for this claim, but… Read Full Review

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★★★★★

“Excellent pet insurer ”

Written on: 07/01/2022 by Trentonl27 (1 review written)

I’ve never had pet insurance on any of my animals before due to bad insurers in the past but felt I needed to with having a giant breed. I was very skeptical about getting pet insurance but went with who was linked to my vets. I have done 3 claims for different conditions in the last 2 months and vet sure have been absolutely amazing and has put my faith back into having insurance. Very easy process, great team to talk to when you need advice and excellent fast payouts with no fuss or hassle… Read Full Review

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★★★★☆

“Monty”

Written on: 09/10/2021 by JoselynMcElroy (1 review written)

Monty was very ill and touch and go if he would pull through, but with fantastic care for our vets he did. He’s is now on the road to a full recovery. Although our bill was higher than our cover Vetsure did not quibble the bill and paid us promptly. Thanks… Read Full Review

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★★★★★

“Speedy claim settlement”

Written on: 08/10/2021 by BevMaiden (2 reviews written)

I was delighted with the response from Vetsure when recently claiming for my cat's procedures. I was able to print off the claim form from my desktop and fill it in immediately. The form was sent from the vets and I had an email confirming receipt of the claim from Vetsure with the expected date of the review. This was followed by another email confirming payment and when I may expect it in my bank account. It was all completed in less than two weeks. The communication from Vetsure is first… Read Full Review

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★★★★☆

“Pet Insurance there when you need it”

Written on: 06/10/2021 by Cavaliersisters (1 review written)

The Vetsure insurance was taken out when we first took on two Cavalier King Charles Spaniels in 2016 and it was on the recommendation of our local VET. Up until now like many types of 'risk' insurance there has not been any need to make a claim. One of the dogs 'Pebbles' developed what initially was thought to be a random strain from exercise, but more recently X-rays identified a problem with the ligaments in her left knee and the need for a Cranial Closing Wedge Osteotomy. As the overall… Read Full Review

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