Excellent Service

2nd Floor Titan Court, 3 Bishop Square, Hatfield, AL10 9NA
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lindipind's review of Vetsure Pet Insurance - www.vetsure.com

★★★★★

“Excellent Service”

Written on: 25/10/2019 by lindipind (1 review written)

Unfortunately I have had to make a few claims through Vetsure this year for two of my Springer Spaniels. The claims are submitted via an e-claims system by my vet and Vetsure have dealt with each and every claim very quickly. Payments are made by Vetsure direct to my vet and this is much easier and gives greater peace of mind than me having to pay the vet upfront and then try to claim the money back. I have had many arguments with previous insurers (NOT Vetsure) over the years when I have submitted genuine claims backed up by my vet but the insurance company has made as many excuses as possible to stop them from paying out. I have never had a problem with Vetsure and on the odd occasion when I have phoned their customer services team for assistance they have always been very helpful. I would highly recommend Vetsure to anyone looking to insure their pet.

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