Vetsure Pet Insurance - www.vetsure.com – Questions & Answers

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Asked by RozGray on 20th February 2018 Report this content
Does this insurance include all vets, or only ones in your group?

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Answers (4)
Report this content blackscorpion Written on: 21/02/2018
The simple way would be to select a vet practice which you would like to use then confirm with both them and Vetsure as to compliance, yeah? Not difficult... And ALWAYS get the name of the people you talk to.
Report this content dearangel Written on: 21/02/2018
According to my policy “The Excess for ‘Veterinary Fees’ is applicable per unrelated illness, accident or injury condition and is payable once only – not per claim or per policy period. The table above shows the Excess you will need to pay for each unrelated illness, accident or injury condition claim if your pet is treated at a Vetsure-accredited clinic (or at another clinic at their direction i.e. if a Vetsure accredited Clinic refers Your Pet). If you choose to have your pet treated at any other clinic thrExcess due will be +£20” Hope this helps
Report this content Ren77 Written on: 21/02/2018
Best way to find out is ask if your vets use VetSure - I think the vet surgeries have to sign up with them but not sure, my practice uses them but we used to be with another insurance company whose prices suddenly went through the roof so I switched to VetSure, got all 3 elderly cats covered for LESS the previous company wanted for one cat! They are incredibly helpful on the phone, pay out unbelievably quickly too, I'm SO gad I switched to them.
Report this content Helsbels46 Written on: 21/02/2018
Not all vets are accredited and do direct claims with Vetsure - mine does and it’s great. I believe you can still be insured with them, however the direct claims facility might not be honoured. As my vet is accredited I only ever pay my excess and Vetsure deal directly with my vet. If in doubt you could either visit their website or search Vetsure our network - postcode finder available or ring Vetsure direct. Hope this helps
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Asked by Happydog7 on 27th February 2017 Report this content
If you have to claim or your dog is diagnosed with a life time illness do the premiums go up extortionately or do they increase steadily? We were with Pet plan with our previous dogs and both were on tablets costing over £2000 per year for each of them but Pet plan only increased the premiums as before they were on the tablets about 15% increase per year which we manage.

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Answers (2)
Report this content Ralph2009 Written on: 03/03/2017
Hi there, I have had this vetsure insurance since Ralph was a puppy, he is now almost 8. The premium only goes up by a couple of pound per year. I claim over £200 per month for medication for Ralph. Which has been ongoing for a couple of years now. He has also had his road traffic accident which cost just under £3000. He has also had numerous time under anaesthetic to check his ear problems. So I would thoroughly recommend this insurance. Apart from the accident, I have only ever paid one excess fee which was £69. And that is a one off excess per condition for life. Well worth it x
Report this content CarolandRod Written on: 15/03/2017
My pet is not yet 2 years old so I am only into the second year of insurance with Vetsure. The premium did go up by about 34 percent. However, the diagnosis for lifetime illness/treatment happened in my pet's first year of life - so I don't know if that had any bearing, seeing as they had to pay out a lot right from the beginning. Offsetting that is the fact that the initial premium was quite reasonable. Also positive is the fact that claims have been dealt with so efficiently and the service absolutely excellent. One other thing is that I was able to claim travel recompense for taking my pet a long distance to specialist. Again, no problem.
Asked by BerylLindsey on 17th April 2016 Report this content
Does the insurance cover public liability as well as vet care?

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Answers (1)
Report this content The_Vetsure_Team Written on: 19/04/2016
Hello, You can add public liability to your policy (for Dogs only). This provides cover for damages and costs arising from ownership of your dog. Up to £2million per incident. If you have any further questions please give us a call or visit our website for further information. The Vetsure Team
Asked by Nannyjay54 on 18th February 2016 Report this content
How much to insure a bearded dragon of 14 months?

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Answers (1)
Report this content The_Vetsure_Team Written on: 22/02/2016
Good morning, Thank you for contacting us but I'm afraid we only insure Cats and Dogs under our insurance policies. Kind regards The Vetsure Team
Asked by Gordonpettigrew on 7th July 2014 Report this content
I have a 12 week old GSP/Visla cross due for her second vaccination today. How much will it cost me to insure her on a lifetime policy?

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Answers (1)
Report this content The_Vetsure_Team Written on: 19/09/2014
Please contact us via the contact details on our website and we will be delighted to give you a quote. Kind regards The Vetsure team
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