So upset with VETSMEDICOVER !!

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MrsClaireS1982's review of VetsMediCover - www.vetsmedicover.co.uk

★★☆☆☆

“So upset with VETSMEDICOVER !! ”

Written on: 23/07/2018 by MrsClaireS1982 (1 review written)

Coming to the end of my 12 month lifetime policy my dog suddenly got ill... this went on for 2 weeks and in this time my insurance policy renewed as it had done for 6 + years. I have never had any real issue with them until now. Because my dog sadly passed away at the beginning of the renewal, if I want any of my claims paid for (from the 2 weeks before his death) then I have to pay the whole yearly insurance upfront. Apparently it’s in the terms and conditions. So what it sounds like is, your pet can sadly pass away but it will have to be at the end of the 12 month policy otherwise you’ll have to pay the rest of the premium upfront if you have any vet fees or cancel the policy and pay the vet fees yourself.
I cant help when my dog passes away and the trips to the vets prior to this. I think it’s absurd to ask me to pay the year up front, it is a RENEWAL, and it’s what I pay insurance for, to be covered if the unfortunate happens.

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