PetProtect Reviews - www.petprotect.co.uk

★★★☆☆
3.0 / 5
54% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Reliable and trustworthy insurance provider ”

Written on: 17/09/2020 by OpalBud (1 review written)

My dog has an ongoing issues with allergies and ever since first diagnosed pet protect has been brilliant with every claim I have put in - quick and reliable knowing I will receive payment within a decent amount of time - even in these troubled times I have received communications during and at the end of the claim advising where the claim was up to etc. The only bit of constructive feedback I would provide (but wasn’t a major issue) was any time I have put on the form to pay direct to the… Read Full Review

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★★★★★

“The Great Peach Stone Disaster ”

Written on: 17/09/2020 by scully98 (1 review written)

After my dog had to have surgery to remove a peach stone had had eaten I had no problems from Petprotect with my claim. They dealt with my vets directly, and they promptly paid the bills. Great service… Read Full Review

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★★★★★

“Excellent, efficient service ”

Written on: 16/09/2020 by Kadge686 (1 review written)

Once i paid my excess and completed the paperwork everything else was taken care of. Paperwork was easy to download and process. Letter was then sent to myself confirming that the vets fees had been paid which was quick and easy for myself. You never know how good an insurance company is until you have to make a claim, i can highly recommend PetProtect… Read Full Review

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★★★★☆

“On going treatment”

Written on: 16/09/2020 by KimWebb (1 review written)

My dog dog has unfortunately been left incontinent after being spayed at the age of 10 month's. She is on a hormone tablet for the rest of her life. When I put my request in for payment there's never any quibbling about the amount and payment is promptly put into my account… Read Full Review

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★★★★★

“Very good and fuss free service!”

Written on: 16/09/2020 by Nicolamcknight (1 review written)

Been with pet protect for the last couple of years now and have never had a problem with any claims, haven't really had any really major problems with our dog until now when she injured her back leg, put our claim in and everything was smooth and fuss free no problems with it at all and payment was quick would highly recommend this insurance company to anyone who is looking to insure a pet good service and professional… Read Full Review

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★★★★★

“Hassle free easy to deal with ”

Written on: 16/09/2020 by Wendypeters98 (1 review written)

Hassle free friendly And very helpful in a stressful time Everything was taken care off… Read Full Review

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★★★★★

“Brilliant no hassle service”

Written on: 16/09/2020 by Anna12345678 (1 review written)

Easy to claim through our vet, kept informed every step of the way by email and a quick settlement… Read Full Review

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★★★★★

“The guys have been brilliant with their quick response...”

Written on: 12/09/2020 by LeaReid (1 review written)

The guys have been brilliant with their quick response to all the claims we have put in for our 2 year old dog. Not once have they questioned anything, yes there’s been times where the vets have put in a claim and there’s something on there that doesn’t get covered and they don’t pay, but it’s on your claim letter to let you know. The only fault I would say is every year of your new policy you have to pay up the full excess of an existing complaint. I don’t know if this is the same… Read Full Review

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★★★★★

“Prompt Efficient Service”

Written on: 12/09/2020 by KarleeKearns (1 review written)

When my dog was recently admitted to the Vet because he had ingested some poison, I made a claim to Pet Protect to cover the bill, there were no quibbles and the money was in my account really promptly. I couldn't have asked for better service from them… Read Full Review

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★★★★★

“Support for a dog with meningitis”

Written on: 11/09/2020 by stFisher62 (1 review written)

Although Harvey is still undergoing treatment the support we've had thus far from pet protect is first class. There has never been any hint of any of the claims being rebuked, they have paid out each claim fully minus the policy excess. This is our first year with Pet protect and the care they have shown for Harvey (thankfully his sister Nala hasn't needed the insurance safety net) there is no reason I wouldn't want to stay with them. I never realised dogs could catch Meningitis but it's… Read Full Review

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★★★★★

“A very professional service”

Written on: 11/09/2020 by Helenryan (1 review written)

Excellent service. Your prompt action is very much appreciated and your claim form is simple and easy to complete. We would certainly recommend the service to other animal owners. There was no downside to your wonderful service. Again many thanks. Regards regarding Tilley our dog… Read Full Review

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★★★★★

“Excellent service, great value for money. Highly...”

Written on: 11/09/2020

My puppy had a prolapsed urethera. He had to be operated on. The insurance claim was dealt with swiftly even during the lockdown period. Really pleased with your service and now planning to insure my other dog with you. … Read Full Review

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★★★★★

“It does what it says on the tin”

Written on: 11/09/2020 by Hurricanem (1 review written)

Pixie, our new puppy (5 months old now), swallowed a button battery and required immediate attention at the vet including X-Rays. The policy had only been active a few days and despite this, we received the payout expected and punctually - despite the Covid 19 situation. I can heartily recommend PETPROTECT to pet owners… Read Full Review

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★★★★★

“Quick and efficient”

Written on: 11/09/2020 by Potterwt99 (1 review written)

After an emergency procedure on my dog. Pet protect acted quickly and efficiently with the claim. No stress… Read Full Review

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★★★★★

“Quick and Easy”

Written on: 25/08/2020 by XimenaSutton (1 review written)

I purchased my pet insurance the experience was quick easy and affordable… Read Full Review

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★★★★★

“Great pricing and easy to purchase”

Written on: 25/08/2020 by KezzyK (1 review written)

Was coming up for renewal and had the usual quote from existing provider that was on the cheeky side. So time to shop around :) Easily found prices and a package to suit my requirements within minutes, with reduced cost and better coverage than my old provider. Bonus !! What I did like was that the DD was setup smoothly and paperwork arrived within days, all clear and understandable… Read Full Review

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★★★★★

“Great cover for my cat at a great price”

Written on: 25/08/2020 by Cc543 (1 review written)

I was able to quickly identify the right level of cover I needed for my 4 year old moggie cat Sia on the PetProtect website. Details on dental cover etc was easy to find. The monthly cost was competitive and only took a few minutes to set up. Overall pleased with PetProtect so far, although I haven't made a claim yet… Read Full Review

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★★★★★

“Simple Process, competitive price”

Written on: 18/08/2020 by riStrong441 (1 review written)

I went through a comparison site and found PetProtect to be competitive. Checking the policy I am confident it meets my needs - let see!!… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 30/07/2020 by Louisesin1982 (1 review written)

Really pleased with a great service, surprised at how quick and without fuss we received payment for our dogs treatmet. Many thanks… Read Full Review

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★★★★★

“Worry free service”

Written on: 30/07/2020 by NacsboyArchie (1 review written)

After my dog injured his toe I contacted Pet Protect to see if I was covered and I was. I found the whole process of claiming very easy and stress free. Payment was made to my vet quickly. Wouldn't hesitate to recommend… Read Full Review

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