PetProtect Reviews - www.petprotect.co.uk

★★★☆☆
3.3 / 5
61% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“I took the policy out as it was a lot cheaper than my...”

Written on: 03/09/2021 by Jaylynn274 (1 review written)

I took the policy out as it was a lot cheaper than my previous insurance, I had recommendation from my brother who also has his dog insured with you. I was also impressed with how quickly I got quiry answered on the live chat… Read Full Review

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★★★★☆

“Good”

Written on: 23/08/2021 by Alexa368 (1 review written)

Swift acknowledgement of application, good clear information… Read Full Review

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★★★★★

“Easy to do”

Written on: 12/08/2021 by JD1993 (1 review written)

It’s my first time having to insure a pet and up to now I haven’t had to claim but first impressions are that the website is super easy to use and easy to set up your pet insurance. I like that there is an offer available for a free fitness tracker for your pet with the insurance this will certainly come in helpful later on to make sure my pet is staying healthy… Read Full Review

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★★★★★

“Great Cover at a Great Price”

Written on: 12/08/2021 by JulieMcEw (1 review written)

Got several quotes for pet insurance for our Poochon pup. PetProtect provided the best cover at a great price. Easy to navigate the website and very easy to take out the relevant cover. Would highly recommend… Read Full Review

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★★★☆☆

“insurance”

Written on: 09/07/2021 by covidnightmare (1 review written)

Covid has not helped nor having a direct link through phone either during this period of time and made it much harder to make progress to get Loki insured but got there in the end. My other two cats are insured through Pet Protect no issue when insuring them just bad timing but wanted all cats insurance in one place done now but could have done without the hassle this time around. Perhaps a telephone line accessible to phone in would have made things easier. A lesson perhaps to be learnt… Read Full Review

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★☆☆☆☆

“Disgusting company ”

Written on: 23/06/2021 by Cheznpoppy (1 review written)

Disgusting company. Been with them since 2011 and won’t pay out on a small claim. Worst still didnt have the decency to even tell me had to keep chasing them while looking after my sick dog. Then have the nerve to send me a patronising letter telling me they didn’t do anything wrong and about contacting me!!! Waste of money. Now not renewing with them and will be warning everyone!… Read Full Review

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★★★☆☆

“Can’t log in not resolved. ”

Written on: 05/03/2021 by Debbee21 (1 review written)

I’m a brand new customer with a puppy. Researched and felt Pet Protect was a good choice. Read that customer service was good (if only via chat function) however I’ve been unable to log into my account since I created it and I am not being sent emails to change my password. I have spoken through the chat function to 3 different people but this is still unresolved and feel as if no ones bothered. At one point I was asked why do I need to log in?? Because I should be able to, that’s why! I… Read Full Review

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★★★★★

“Quick and easy! ”

Written on: 13/01/2021 by Conor422 (1 review written)

Easy process from start to finish, quick quote with all the information needed online. Saved any long phone calls! Competitive price in comparison to similar products on the market… Read Full Review

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★★★★★

“Petprotect setting up”

Written on: 08/01/2021 by Batchelor465 (1 review written)

Very easy and efficient to set up for our new puppy… Read Full Review

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★★★★★

“Very good customer service and easy to set up”

Written on: 05/01/2021 by raehelfgottbates (1 review written)

PetProtect not only offered me the cheapest insurance, but they also offered me the most for my money as well. I feel that my pet is adequately protected thanks to PetProtect. I also really liked how easy it was to set up my insurance with PetProtect. The website is very clear and easy to use. Staff are also incredibly friendly, polite and helpful. Any queries that I had were very easily resolved by speaking to a member of the team and they were so efficient and lovely. I have used… Read Full Review

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★★★★★

“Ease of purchase”

Written on: 30/12/2020 by egMcAllister22 (1 review written)

All relevant information available online. Was able to purchase insurance quick and easy… Read Full Review

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★★★★★

“Good cover at competitive prices, easy to compare and buy”

Written on: 02/12/2020 by Joybess (1 review written)

We had this company fir our last Labrador with no problems so I was very pleased it came up on the comparison sites. No problems last time and were very helpful when needed, feel sure they will be the same with our new baby… Read Full Review

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★★★★☆

“Very straightforward”

Written on: 25/11/2020 by Regle_west (1 review written)

Easy to set up, simple questions and not a long process. All the documentation was emailed straight over and is very transparent… Read Full Review

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★★★★★

“Quick and easy”

Written on: 25/11/2020 by Murphyte6 (1 review written)

First time purchasing per insurance and it was so user friendly and enough information provided to understand what I was purchasing. As a first pet owner it’s hard to determine what you need and what you don’t need but with the useful quote and the additional information before purchasing I was easily led to make the right decision and purchase the best policy for my dog… Read Full Review

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★★★★★

“Great affordable price”

Written on: 17/11/2020 by KirstyRob (1 review written)

This insurance provider will give high levels of cover for the best price! Really happy with the easy service and will be renewing with Petprotect in the future. I would recommend pet protect to my friends and family as it was so easy to buy insurance and to visually see the level of protection that i require. Thank you… Read Full Review

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★★★★★

“Insuring my new puppy couldn't have been simpler. In...”

Written on: 14/11/2020 by Mummybear2020 (1 review written)

Insuring my new puppy couldn't have been simpler. In fact I was able to have the plan in place before collecting my puppy and nominate a start date for when I collected little Bear. All done online.I chose the level of cover I required with no sales pitch or pressure from the company. Great service. would (and have) recommened to friends and family. … Read Full Review

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★★★★☆

“East to deal with”

Written on: 12/11/2020 by Aidyn185 (1 review written)

Process was easy. Haven't claimed yet. That will be the test… Read Full Review

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★★★★★

“Quick and easy”

Written on: 11/11/2020 by Alessandrae421 (1 review written)

Excellent value for money from an easy to follow quote to prompt confirmation of policy… Read Full Review

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★★★★★

“Great value ”

Written on: 11/11/2020 by Dunlapab382 (1 review written)

Great value for cover provided. I was presently surprised with the value - easy to set up and promptly received documents… Read Full Review

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★★★★★

“An excellent first experience”

Written on: 29/09/2020 by Kennethstein (1 review written)

Having bought a cocker spaniel puppy four weeks ago, i trawled through the list of insurance companies and decided to take a policy out with pet protect. Although it wasn’t the cheapest, it was very reasonable, giving me the right amount of protection that we needed for our puppy, Chester. It was very easy to set up. The questionnaire was very simple to follow, and was happy about the result.i would definitely recommend pet protect to family and friends… Read Full Review

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