Didn't take long to pay up.

★★★★☆
4.5 / 5
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HappyMenx's review of Pet Plan UK Pet Insurance www.petplan.co.uk

★★★★☆

“Didn't take long to pay up. ”

Written on: 13/08/2017 by HappyMenx (1 review written)

Overall pleased claim was paid. One slight issue. I'm sure you get lots of claims but... I had to take my dog to emergency out of hours. He had to get handed over to the day vets (different company, same building). The efficient day vets sent the form in first, free of charge, stating my pet was handed over to them. The un efficient (admin fee charged) took their time. PetPlan only took the first bill, minus the excess. I had to call and ask them to wait and add the bills together, even though the first form did state he was handed over to them, could of been a clue it was one part of a two part claim. That said, I do appreciate the claim being paid in total. Other then that PetPlan have been very efficient and quite quick.

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