No payout

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Nasus123's review of Marks and Spencer Pet Insurance


“No payout ”

Written on: 05/09/2021 by Nasus123 (1 review written)

My dog attacked my daughters dog. Unfortunately he caught my daughters dog eye and the eye had to be removed. This was late on a Friday. Couldn't get through to the third party section until the Wednesday. The dog had to get his op on the Monday. M&S wouldn't pay out because firstly I had already paid for the op. No choice- bill had to be paid. Secondly, they reckoned I wasn't negligible, so they denied the claim. It was an accident, but why do we pay insurance?,,,, I thought M&S were reputable, but would not recommend them at all. Disgusted

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