No payout

Click here if this is your business
★★☆☆☆
1.9 / 5
24% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

Nasus123's review of Marks and Spencer Pet Insurance bank.marksandspencer.com

★☆☆☆☆

“No payout ”

Written on: 05/09/2021 by Nasus123 (1 review written)

My dog attacked my daughters dog. Unfortunately he caught my daughters dog eye and the eye had to be removed. This was late on a Friday. Couldn't get through to the third party section until the Wednesday. The dog had to get his op on the Monday. M&S wouldn't pay out because firstly I had already paid for the op. No choice- bill had to be paid. Secondly, they reckoned I wasn't negligible, so they denied the claim. It was an accident, but why do we pay insurance?,,,, I thought M&S were reputable, but would not recommend them at all. Disgusted

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0