Won't pay out for operation on my Dachshund puppy.

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Highlander1949's review of Marks and Spencer Pet Insurance bank.marksandspencer.com

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“Won't pay out for operation on my Dachshund puppy.”

Written on: 07/05/2021 by Highlander1949 (1 review written)

I went with M&S as I thought they would be one of the best but they are not. When my puppy was born he had an undecended testicle, when I took him for his vaccinations the vet said it could take 6 months so it was 9 months when I took him back as the vet told me if it wasnt removed it would most likely turn cancerous, I paid for the operation £560 I then phoned the insurance company only to be told they don't pay out for castration I did explain to them that if his testicle was in the right place I wouldn't be getting him castrated but the person I spoke to didn't want to listen, they take £29.87 a month off me therefore as far as I'm concerned they are the WORST company as they would rather my dog get cancer and not every dog owner can afford £560.

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