written by Williamwilberforce on 31/01/2020
Our paperwork arrived with our dog’s date of birth recorded incorrectly by just 12 days. I rang them to correct the error and was told the policy would increase by over £12. This is not an admin fee but apparently it costs significantly more to insure a puppy born on 13th not 1st month. Very unimpressed. Will look for insurance elsewhere in future.
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