Outrageous price increase

Click here if this is your business
Marks and Spencer Pet Insurance
★★☆☆☆
1.9
23.0% of users recommend this
  • Customer service

  • Value For Money

Click here if this is your business

Williamwilberforce's review of Marks and Spencer Pet Insurance bank.marksandspencer.com

“Outrageous price increase”

★☆☆☆☆

written by Williamwilberforce on 31/01/2020

Our paperwork arrived with our dog’s date of birth recorded incorrectly by just 12 days. I rang them to correct the error and was told the policy would increase by over £12. This is not an admin fee but apparently it costs significantly more to insure a puppy born on 13th not 1st month. Very unimpressed. Will look for insurance elsewhere in future.

  • No

    Have you made a claim?

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 4 0