Dreadful customer service

4.4 / 5
87% of users recommend this
  • Customer service

  • Value For Money

bjSuarez460's review of Animal Friends Pet Insurance - www.animalfriends.co.uk


“Dreadful customer service”

Written on: 26/10/2021 by bjSuarez460 (1 review written)

I Made a claim which has not yet been processed as company says there is an issue that THEY need to fix on my account. I have contacted them 3 times over the last 2 weeks for an update on my claim. Each time they promise to get back to me but nobody ever does!

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  • Customer service

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