All 5 star until the end -Very unhelpful

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Sainsbury's Loans www.sainsburysbank.co.uk
★★☆☆☆
1.9
From 168 reviews
25.0% of users recommend this

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Kailyn381's review of Sainsbury's Loans www.sainsburysbank.co.uk

“All 5 star until the end -Very unhelpful ”

★☆☆☆☆

written by Kailyn381 on 04/08/2022

Came to the end of the loan. So I wanted to double check if I can stop my DD.
My fault that I've not changed my address but I gave him all the details old and new and the advisor was no help at all. In the end has blocked me after asking me a total of 9 security questions and asking me the same question up to 3 times. He could tell I was stressed out and I suffer from anxiety and not feeling great and he enjoyed stressing me out today.
Shame I would of topped up my loan.

  • Loan Rate

  • Speed of Application

  • Customer Service

  • Value For Money

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