Avoid at all cost. Wouldn’t recommend to my worst friend.

Click here if this is your business
★★★☆☆
3.4 / 5
59% of users recommend this
Click here if this is your business
  • Speed of Application

  • Customer Service

  • Value For Money

Guest's review of SafetyNet Credit - www.safetynetcredit.com

★☆☆☆☆

“Avoid at all cost. Wouldn’t recommend to my worst...”

Written on: 02/04/2019

Called them several times to resolve…
Called them several times to resolve them using the incorrect bank details. Was then told they would remove the bank details. They did. Was then told to re enter them. I couldn't. Called customer service 6 times to resolve this issue. They couldn't. From being told re re fresh web browsers to apps etc. All they kept saying was this issue has been passed to our specialist department, but we cant tell you when, they will respond.
Customer experience is beyond Bad. If I could leave a worse rating than 1 star I would.

Was asked to contact them upon my posting of another review, which I did with them going to review my file. As of today 2 April still no response from them. Just shows me that even the complaints department are as inefficient as their call centre staff. All round poor experience.

  • Loan Rate

  • Speed of Application

  • Customer Service

  • Value For Money

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