Do NOT believe the turnaround times they tell you....

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CarleyShort250's review of Norton Finance Loans

★☆☆☆☆

“Do NOT believe the turnaround times they tell you....”

Written on: 16/03/2016 by CarleyShort250 (1 review written)

And prepare for complex forms, that you will have to resubmit and then resubmit again. I am a senior manager with a Masters in Business Admin. I can't follow their instructions - seriously! So in that delays are now my fault(!). Nothing done electronically. Which when you have to resubmit and resubmit is infuriating.

Promised 2 - 3 weeks for a secured loan. I'm already at week 5.

They really could do with a bit of a customer service rethink. Insipid, overly nice and vacuous staff who aren't helpful.

If you need to use them, brace yourself.

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