shambles

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jennifers137's review of Chrysalis Finance www.chrysalisfinance.co.uk

★☆☆☆☆

“shambles”

Written on: 12/03/2019 by jennifers137 (1 review written)

absolute shambles. i cancelled a loan with this company on the 1st of February as surgery was cancelled. i was told money would be returned and my first payment put in my bank. It is now the 12th of march and i am still in arrears with the loan as its not cancelled and this is now on my credit file. spoken to the manager who has not beem helpful and incompetent at best. the complaints procedure is non existent and basically all i am advised is to speak to the manager who wont answer the phone to me. Her manager i was told wont deal with this and is not able to be contacted. Do not use this company

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