Bright Sky Loans - www.brightskyloans.co.uk

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★★☆☆☆
2.4
36.0% of users recommend this
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Latest Reviews

“Where's my loan”

★★☆☆☆

written by Vikk37 on 23/04/2016

How do I do this I applied for loan and got accepted then sent me as letter asking me to confirm it by phone call so I done a fifteen minute survey lover the phone and it cost round about 42 pound n sed it could be in my within the hour 3days later still no joy so I tried to email them and email wouldn't send kept saying permanently removed so if any one can most grateful ,,,,, many thanx

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Butterflie47's Response to Vikk37's Review

Written on: 27/06/2016

I have gone through the same stuation, got confirmation letter to call but number keeps cutting off and email dose not excist, what can I do now

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Jchaarl's reply to Butterflie47's Comment

Written on: 28/06/2016

Hi what a pity I didn't see this before I just signed up. So what a waste of time and money. Knowing I am not getting anything back. Hope the find them and lock them up forever.

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Phonepayplus's Response to Vikk37's Review

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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Blakekaye1994's Response to Vikk37's Review

Written on: 08/07/2016

I've had the self and same problem as you answered a whole load of questions over the phone for 15 mins running up a phone bill of god knows how much .. But I had two letters from them .1 was to confirm id been accepted for a loan. And after I mad le the phone call 1 week later I had another letter asking to confirm details Etc and said WE AIM TO PAY OUT YOUR LOAN WITHIN 1 HOUR AFTER THE CALL but they didn't even ask for my bank details. They gave me two choices.
1 bank account transfer
2 cheque.

So I chose bank transfer because its easier.
So I wrote them a letter around 27/06/2016
After my 2nd phone call. Asking them for a refund on my phone calls. And 2ndly ways to pay my loan out. and I also told them I phoned them on the 20/6/2016.

So I wanted 2 refunds of them. 2 weeks later. Still not heard anything from them regards to my loan

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Lord_Rushden's Response to Vikk37's Review

Written on: 28/06/2016

Do not even try to do business with them

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“Phishing”

★☆☆☆☆

written by 163Temple on 22/03/2016

Received a letter with my daughters details but different client name saying her loan was approved - except she had never applied for one. The 0800 customer service number on the letter is bogus - don't call the 0903 number. I've reported in

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Beware, like others i received a letter stated I had...”

★☆☆☆☆

written by LeylaFoley81 on 21/03/2016

Beware, like others i received a letter stated I had been approved for a Loan, (strange since I have never applied for one), just call this number prime rate number obviously. If anyone calls it they will be charged £54.00 As it was the only number on letter I called the FCA for advice. They gave me an e-mail address for the Company and explained they have to disclose where they got my information from. I did this, and Brightskyloans e-mailed back saying they got the information from a Company called Future Finance, so I e-mailed them, they replied very quickly stated they do not have any records at all in my name so would not have passed on any information, so obviously Brightskyloans were lying. I have contacted them again telling them this and that I will be contacting the Financial Ombudsman with all the information as they are breaking the FCA Codes of Conduct. Looking up the name on the e-mail from this Company, the same person who used to run Welcome Loans and was taking to court for scheming people and is unable to hold a Directorship with any Company for some years. It is pretty obvious the person running the show at Brightskyloans must have some connection to him, otherwise why would the FCA have his e-mail registered to Brightskyloans contact details. STAY CLEAR REPORT TO FCA AND FINANCIAL OMBUDSMAN after contacting information.

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Blakekaye1994's Comment

Written on: 08/07/2016

I tried emailing Brightsky Loans but said this email has been permanently removed /blocked and unable to deliver my messages

If you could send me the email address you used that would be great. Because I'm in the same situation as you

Applied for a loan and never received it

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Shrubsall's Comment

Written on: 26/07/2016

i reported both these companies to FCA and Financail Ombudsman, sending all the correspondence and e-mails. However, because Future Finance deny any knowledge, nothing is being done. I even had an e-mail from Future Finance stating they buy information but because they stated to Ombudsman that the person didn't work for them (total lies), no further action was taken. Just to everyone do not give these people the time of day, my story is a replica. Don't waste your time with the Ombudsman, as I say they take Financial Futures word for it. I wasted time, paper money raising a case.

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“keep away ”

★☆☆☆☆

written by on 20/03/2016

I got a text of them last week saying I have been approved for a loan and paper work would arrive shortly, paper work came this morning I looked at it and was realy surprized as I have never applied fir a loan from them but they had my name age, dob, email address mobile number home address how? Also all the way through the letter it kept saying ting Thu number fir 15 minutes do not put phone down untill its finished and the cost £54, who in the correct mind. Would do this? I understand ppl need loans as I have had them in the past and on none of the paper work from other loan company's has it EVER said stay on phone for 15 minutes and give you the cost of £54 plus how can they give you the money when they don't ask fir bank details? IT'S A scheme ppl please keep well away they just want your Money, and are not gong to help you they prey on ppl who need a loan when you carnt get one anywhere else I know as I've been there

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Beware”

★☆☆☆☆

written by Chandler272 on 17/03/2016

I received this letter today saying I was excepted for a loan. I did not apply for, it dose not say that the call will cost you £54.00 for 15 min, Where did they get my mobile number and email address from. I am going to report them

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Beware this company, they send you a letter saying you...”

★☆☆☆☆

written by dingerbell on 14/03/2016

Beware this company, they send you a letter saying you have been approved a loan even when you haven't asked for one, and they get you to call a number which takes up to 15 minutes going through terms ect. Only to trick you for premium rates of £25 plus for the calls . REPORT THEM TO WATCHDOG

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Phonepayplus's Response to dingerbell's Review

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Dishonest”

★☆☆☆☆

written by Harrisma167 on 11/03/2016

Received a text claiming my loan application had been approved and to expect paper work in the post. I haven't applied and don't want a loan, so went on their website for a customer service number, as I'm worried someone else has been posing as me and applied. The freephone number shown is bogus! And the premium rate is a complete rip off! This company is dishonest and should be closed down. I'm reporting them to trading standards.

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Upsetting”

★☆☆☆☆

written by xaMcCullough284 on 07/03/2016

Got letter. Rang. Cost me £54. Tried to cancell n get money back only to be told by answer message that it wasn't bright sky BUT all numbers are the same. It's a fiddle, DON'T RING THEM. I went without food for a week just to pay my phone bill. Very upsetting n I felt such a fool.

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“!!!! misleading, untrusted”

★☆☆☆☆

written by on 07/03/2016

Husband applied for a loan back in January and was approved,he then received a letter, made the call as advised in a letter, and we're still waiting for the payment to hit our account!!! Joke

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Good for loans ”

★★★★★

written by DwayneHammond on 28/02/2016

Good evening. I like everything about sky. Loans games and on TVs. I hope there give me a good loans . Thanks

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“what a cheek”

★☆☆☆☆

written by thumper20 on 22/02/2016

Recieved a letter from this company saying ihave been accepted for a loan of £700 but they want you to ring a premium number for 15 minutes at a cost of £54 You are putting money in there pockets what a bl___y cheek

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Stuartply3's Response to thumper20's Review

Written on: 22/02/2016

no no if you come in contact with UK TRUST LOANS ---DONT BOTHER thay want you to send money YOU WILL NOT GET BACK AND YOU WILL NOT GET A LOAN

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Phonepayplus's Response to thumper20's Review

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Cheap Tactics”

★☆☆☆☆

written by HaileyWoods on 15/02/2016

Just want to say thanks to all the honnest people on here warning people about this corrupt under handed dealings.. received a letter from them this morning was going to ring it but thought i would check it out online first as it smelt a little fishy when it stated on the letter that i must remain on the line for the full 15 minutes..I have already sent my letter off to the Financial Omnibus complains department to hopefully get these Loosers locked up Big thanks again.

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Scandelous Selling Practice”

★☆☆☆☆

written by on 13/02/2016

I received a letter stating i had been accepted for a £1500 loan and if i phoned the 0903 number at a rate of £54 for 15 mins all would be good. I have never applied for or phoned these people this is an underhand means of tricking people out of excessive phone charges on loans they do not want. Ignore any contact these people make.

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“fraudulent ”

★☆☆☆☆

written by on 18/01/2016

Got approved phoned the 0901 number been charged 29.00 by my phone provider have not heard a thing from this company email address does not exist customer service number does not exist either

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Phonepayplus's Comment

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“what a joke!!”

★☆☆☆☆

written by bailey2098 on 13/01/2016

I applied for a bright sky loan recieved the letter to call the 0901 number with the automated service i got to the end of it and said i would hear in a few days i have not heard a thing and called there customer service number and the number does not even exist and charging me £29 for calling the automated service!!

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Phonepayplus's Response to bailey2098's Review

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“ it is showing scottland at its finest DO NOT apply...”

★☆☆☆☆

written by Tommyg136 on 28/12/2015

 it is showing scottland at its finest DO NOT apply for a lone from them you DO NOT get a loan and theres nothing anyone can do to help because they have all the right licenses to be legal DON'T trust these go to money supermarket or some other comparesan website  DON'T GET PULLED INTO IT

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“What happened?”

★☆☆☆☆

written by Joann1978 on 27/12/2015

Why did Bright Sky contact me to say I was 'guaranteed' a loan as long as I made the £30 phone call only for me to never hear from them again afterwards?

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Phonepayplus's Response to Joann1978's Review

Written on: 25/07/2016

Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plus

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“Great”

★★★★★

written by Fabiand1993 on 14/12/2015

Really recommended x

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“I'm the tin man”

★★★★★

written by TinMan7 on 05/12/2015

Hi, I'm the tin man and this is my review. I was satisfied with how they conducted themselves, I never rusted or had to apply oil to myself at any point. Got a £400 loan which I spent on spare parts including a new can of WD-40. Thank you BrightSky, you saved me.

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“Customer service number bogus as is email address. If...”

★☆☆☆☆

written by igClancy351 on 27/11/2015

Customer service number bogus as is email address. If you google their registered address you will find that it is owned by blue square who provide virtual offices for £29 per month. There are 533 businesses registered to address. Be aware blue sky are a low brow scheme.

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by PhonePayPlus on 18th July 2016 Report this content
Have you been affected by this company? PhonePay Plus (The Premium Rate Service Regulator) are currently conducting preliminary enquiries into the provider of the Premium Rate Numbers associated with this company. If you have a complaint about any of these numbers, please visit our website and follow the links to the consumers section submit an online enquiry. I can't put links on this forum but it should be self-explanatory. Kind Regards PhonePay Plu

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Asked by josieted38 on 16th April 2016 Report this content
Why can you not get in contact with Bright Sky Loans? They have no phone numbers or email address that you can get in contact with to claim your £54 phone application back on.

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Answers (1)
Report this content palerider1942 Written on: 18/04/2016
Hi, commiserations re Bright Sky Loans: £54 now? I lost £33, so they're obviously getting ambitious. I've been there, done that, didn't even get the t-shirt! I tried writing several times nine months ago to their supposed address, but no reply. I've reported them to the Metropolitan Police fraud division, who supposedly passed my details and complaint to the Glasgow Police; no response. I've written to Glasgow Trading Standards - not within their jurisdiction!? Next my MP, who promised to raise the matter with the Financial Conduct Authority - the company are surely in breach of their licence? You may like to follow a similar recourse. Don't know what else I can do. Anyway good luck in your (hopefully fruitful) endeavours
Asked by rajbasrai on 5th December 2015 Report this content
I still have not been rang about my loan application? What should I do? 

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Asked by Elainecoleman2015 on 24th November 2015 Report this content
It cost me £28 to ring and still haven't had a call back. How do I get a refund?

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Asked by angharadmorris on 10th November 2015 Report this content
I applied for a loan with Bright Sky. I received the letter and following the completion of the phone call I am still awaiting the call back. How long does it usually take? I made the phone call on Monday.

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Asked by Sam31 on 3rd October 2015 Report this content
Got a letter saying to ring about my loan and that I have been approved for a loan. Is this letter turn full as a single mum of 3 £27 is a lot of money to be told no for a loan. Can anyone help please?

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Answers (1)
Report this content Nic171 Written on: 05/10/2015
I would avoid this company at all costs. I had a letter too, rang up and completed the 15 min phone call. That's the last I heard. The emails to customer services come back undelivered and there is no point ringing them either it's all recorded messages. Have requested a refund of my phone charges 8 times but got nothing. Have now written to Trading Standards. You will end up with no loan and £25 added to your phone bill.
Asked by Gailomara on 9th September 2015 Report this content
Does anyone know when will I receive my loan?

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Asked by Lynne758 on 4th September 2015 Report this content
Could someone please tell me how long it takes for this company to get back to you? Thanks

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Asked by Lynne758 on 2nd September 2015 Report this content
I called this company last Thursday and have heard nothing back. Does anybody know how long the process takes?

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Asked by Kerry2015 on 24th August 2015 Report this content
I received a message saying that I been accepted. That documents would be posted but nothing about when I will receive the funds. Is this legit?

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Asked by maureenwilletts on 24th August 2015 Report this content
Why has Bright Sky loans taken £29 of me via one phone call and not come back to me either with a loan or my money back?

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Asked by Czerwonetrampki on 23rd August 2015 Report this content
I have one question about Bright Sky Loans. Did after 15 mins call, how long do you wait for answer with confirmation email about when loan is going to be sent to the account and how long it takes to get this answer from them?

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Asked by mathewwilliams on 26th July 2015 Report this content
How long before my money goes in bank as it says instantly?

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Asked by gelsiegood on 24th June 2015 Report this content
have applied for a loan twice and had an accepted throw the mail ,have phoned and not herd anything.my ref. no ;477523 and 472080thank you

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