Rude Service

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PeterReinhard's review of Black Horse Loans


“Rude Service”

Written on: 28/08/2015 by PeterReinhard (2 reviews written)

Came back from Holiday and saw that my wife's Direct Debit was not paid because of lack of funds. Called Land Rover Finance [also known as Black Horse Finance] to pay the £ 711 instalment by Debit Card. Cannot believe that the person was so rude and discourteous to me, at first refusing to take my payment and then patronisingly lecturing and berating me about my name. Obviously staff training and courtesy to Customers do not exist at Black Horse!

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